The Applications Systems Analyst supports the implementation and maintenance of numerous enrollment-related software solutions and supports technology operations for departments within the Division of Enrollment Management, including Undergraduate Admissions, University Scholarships, and central divisional Enrollment Management efforts.
The position serves as a member of the Enrollment Technology team, works collaboratively with the Enrollment Management Business Analyst, and under the direction of the Vice President for Enrollment in an environment where high-quality solutions and continuous service improvements are expected. This position serves as part of a team to facilitate better enrollment technology strategies. The analyst performs complex computer programming tasks and technology support.
Formal Auburn University title: Specialist, Information Technology V/VI (MA14E/F)
Essential functions include but are not limited to designing technology processes and systems to support the University’s enrollment efforts; coordinating service delivery for technology operations in Enrollment Management works with campus partners to facilitate technology initiatives and working with vendors to evaluate, prioritize, deploy, and maintain systems and solutions. This position will work with the Ellucian Banner Student Information System, Slate, the Customer Relationship Management (CRM) Database, Blackbaud Award Management, and other technologies/solutions. The position directly performs, develops, tests, and trains the components of these solutions. The Analyst is responsible for using these solutions to further the division and University’s strategic plan, working closely with the central Office of Information Technology.
-Coordinate the introduction, management, building, research, execution, and training of enrollment management software solutions to meet the needs of departments within the division.
-Design, prioritize, and deploy services and workflows related to enrollment, admissions, recruiting, scholarship, and other applications and deploying and servicing other core campus software initiatives.
-Develop SQL reports and queries, document workflows, and oversee and recommend best procedures, processes, and workflows.
-Coordinate the review of data integrations between enrollment software and work on any outstanding issues in the data integrity and discrepancies; research and rectify data issues and work with the leadership within the division to improve processes.
-Review and grant security access to supported software solutions; set up proper security groups, fields, and shared views to allow for a secure database architecture; and serve as a day-to-day technical and functional contact for offices and internal stakeholders concerning supported software.
-Serve as an Academic Computing Coordinator (ACC) and assist with account and systems access; directory services and access control.
-Serve as the technical liaison and representative for Enrollment Management on IT related functions.
-Position may serve on advisory & installation committees involved with installing new or upgraded administrative systems or processes and serves as a liaison for Enrollment Management between central technology support, other university departments, and vendors in implementing and maintaining pertinent systems.