Public Safety Dispatcher (5216C), University Police - 54600
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.
The University of California Police Department provides a full range of law enforcement services in support of the academic and public service missions of the University of California, serving a diverse community of more than 43,000 students and 14,000 faculty & staff in the vibrant City of Berkeley, at the heart of the San Francisco Bay Area. In addition to the traditional role of a police department, we also carry out a variety of proactive educational, outreach and crime prevention programs. We pride ourselves in a professional and high-quality delivery of service, which we provide with sensitivity to the unique concerns of the University community. At the Berkeley campus, we employ approximately 44 sworn peace officers, 70 full time civilian employees and 35 part-time students. We are interested in ethical, intelligent, creative and motivated candidates who possess the desire and talent required to address the unique challenges of our urban campus environment. We offer a wide variety of assignments and a public service experience unlike any other agency. Learn more at ucpd.berkeley.edu.
Application Review Date
The First Review Date for this job is: June 23, 2023
Operate Communications Center and other Service Division duties as necessary.
Operate the UCBPD Communications Center, Responding to Requests for Service:
- Operate two-way radios, monitoring/transmitting on at least eight frequencies.
- Coordinate response to emergencies.
- Monitor frequencies of surrounding agencies.
- Coordinate response with other agencies/departments.
- Assign, direct, and prioritize work for UCPD field personnel.
- Coordinate responses of field personnel to all types of calls for service.
- Ensure activities and responses meet all applicable procedures and laws.
- Assist patrol supervisors with monitoring field unit activities.
- Prioritize dispatching and response to calls for service.
- Assign proper personnel to calls for service.
- Resolve problems (both dispatch/logistic and citizen.) by drawing on knowledge and experience, common sense, and creativity.
Monitor, Retrieve, and Update Data in Various Computer Systems:
- Computer-Aided Dispatch System (CADS).
- Automated Warrant System (AWS).
- Records Management System (RMS).
- California Law Enforcement Telecommunications System (CLETS).
- Criminal Offender Records Production Unified System (CORPUS).
- National Law Enforcement Telecommunications System (NLETS).
- National Crime Information Center (NCIC).
Monitor and Operate Alarm Systems:
- Receive and respond to alarm activations.
- Determine and dispatch appropriate emergency units.
- Provide information to responding personnel regarding various alarm types.
- Robbery (Hold Up);
- Special Service;
- Notify responsible person(s) of alarm activations in their areas.
- Initiate calls for after-hours maintenance of alarm systems.
- Monitor video surveillance system of critical areas.
- Retrieve/update warrants from local, state, and national databases.
- Collect bail.
- Set court appearance dates.
- Provide warrant verifications to other agencies.
- Supervise and train others in the use of the communications center equipment and the operation of the center:
- Public Safety Dispatchers;
- Records Technicians;
- Police Officers;
- Community Service Officers.
- Special events communications.
- Complete Daily Activity Log (a Public Document).
- Answer all department telephones after hours; provide campus information.
- Personal response to citizens at UCPD front counter.
- Make follow-up calls for field personnel.
- Initiate necessary notifications (except most emergency notifications made by supervisors).
- Monitor after-hours entry into Sproul Hall.
- Other related assigned duties by supervisor.
- May be required to work overtime/shift work.
- Must be eligible to work in the US.
- Passing score on the POST Dispatcher test or CritiCall test.
- High school education and/or equivalent experience/training.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $36.95 (step 1.0) - $49.25 (step 6.0).
- This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
- This position is non-exempt and paid bi-weekly.
How to Apply
To apply, please submit your resume and cover letter.
This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Employment is contingent upon passing a physical exam.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.
For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=54600&PostingSeq=1