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Job ID: 209028

Student Services Advisor 3 (4575U) - EECS
University of California, Berkeley

Date Posted Apr. 13, 2023
Title Student Services Advisor 3 (4575U) - EECS
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Counseling Services

Student Services Advisor 3 (4575U) - EECS

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

EECS is the largest Department on the UC Berkeley campus consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, over 3,000 undergraduates between the College of Engineering and Letters and Science, more than 700 graduate students, and 65 staff members. The EECS Center for Student Affairs (CSA) provides a centralized function that serves the needs of students, faculty, and staff in meeting the academic mission of teaching and research from student recruitment and admissions through graduation and alum relations.

Under the direction of the Director of Undergraduate Affairs and working closely with CS Scheduling officer, the position involves overseeing and executing all student enrollments for computer science courses at the undergraduate and graduate levels. This includes management of course waitlists and enrollments as is consistent with the EECS department's enrollment policies. This position also may assists with the daily schedule of CS Division's teaching and conference rooms, and may execute room requests from various parties. The incumbent may also serve as a backup advisor for L&S CS undergraduate students with common questions.

This is a part-time (50% FTE), 3-year contract appointment with the possiblitly of extension and/or conversion to career.

Application Review Date

The First Review Date for this job is: April 25, 2023 - Open Until Filled



Enrollment Management:

  • Collaborates closely with the Course Scheduler (CS) and Department Chair, faculty and other departments, to ensure students' progress through course sequences, avoiding conflicts, and ensuring compliance with campus-wide policies.
  • Executes enrollment policies by processing waitlists and answering student queries regarding enrollment questions and issues. Using judgment and discretion, independently obtains classrooms for courses taking into account the requirements and restrictions of the Campus Scheduling Office, past enrollment trends, instructor preferences, equipment and facility needs, department and campus needs. Consults with Campus Scheduling Office and instructors on issues regarding obtaining appropriate classrooms and advises faculty and senior level manager on options. Works with other departments to set up cross-listed and room-shared courses. Consults with and advises faculty scheduler on student and department needs.
  • Collects, analyzes, and provides statistics on CS enrollment trends to department management.
  • In collaboration with the CS Scheduler, advises and recommends new enrollment policies to faculty in order to ensure clarity and consistency in enrollment planning. Communicates policy broadly to students using webpages, social media and one-on-one advising. Manages CS student enrollment for efficient use of classroom space and resources, and ensures students are enrolled based upon established priorities. Sets up enrollment limits, seat reservations, and other course restrictions.

Room Scheduling:

  • Maintain daily schedule of all CS Division teaching and conference rooms. Trains student employee to fill one-time room requests and serves as primary back-up when student employee is not available. Responsible for training staff on system for times when additional back up is needed.


Special Student Programs Oversight:

  • Within an academic department/school/college provides, and makes recommendations for the improvement of enrollment management and the creation and review of courses offered for both divisions (EECS and Computer Science).
  • Serves as the point person for COCI Proposals. Provides project management for new course proposals, serves as liaison with the Campus COCI Analyst and faculty. Works with Department leadership, UC Extension and campus partners to improve relevant business processes. Advises faculty on departmental/school/college and university policies and procedures. Advises prospective and current students in Special Student Programs on course selection, troubleshooting issues as needed.

Recruitment and Admissions:

  • Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's enrollment criteria, screens applicants for course enrollment; evaluates domestic and international transcripts for course eligibility; assists with student recruitment visits to Berkeley.

25% Academic Advising:

  • Reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments.
  • Holds dedicated weekly and drop-in advising appointments and provides advising via email. Provides "tactical" advising to students regarding course enrollments and administrative actions students can take to increase the likelihood of course enrollment. Works with student organizations.
  • As back up to Undergraduate Advisors, provides advice and assistance to students on academic and degree progress and major requirements; assists students in determining a major, alternative academic options, resolve scheduling conflicts, and similar issues.
  • Collaborates with colleagues on retention initiatives.
  • In consultation with the Director of Undergraduate Affairs, identifies and refers for resolution intricate student issues/grievances such as grade disputes, personal crises, mental health concerns, DSP concerns, and non-admissions to the major.

10% Events:

  • Assist with planning and implementing complex, high-visibility student events, such as commencement and Cal Day.

Required Qualifications

  • Bachelor's degree in related area and / or equivalent experience / training.
  • Working knowledge of advising and counseling techniques.
  • Ability to develop original ideas to solve problems.
  • Solid verbal and written communication skills.
  • Interpersonal skills.
  • Strong multicultural competencies; ability to work with diverse populations.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $27.06 to $36.83 hourly. This is a 50% FTE, 3-year contract position eligible for benefits.

Referral Source info
This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee" and then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.

Other Information

This is a part-time (50% FTE), 3-year contract appointment with the possiblitly of extension and/or conversion to career.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.

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