The College of Visual Arts and Design at the University of North Texas is seeking to hire a Cross Funct IT Support Analyst to join our IT Services team (CVADIT). Responsibilities of the position will revolve around the CVAD service desk – providing support to faculty, staff and students. This will include general hardware and software support as well as support in class labs, computer labs, performance areas, galleries, research and other spaces within CVAD. Representative tasks related to this responsibility, though not limited to these tasks are: new equipment deployments (desktops/laptops/peripherals /miscellaneous), software installs, equipment checkout, account maintenance, audits, support and documentation.
A secondary responsibility of this position is to provide one-on-one information technology support for faculty research that involves\requires specialized technology (hardware and software). Faculty research interests in CVAD vary greatly and the candidate must be able to research in order to support and troubleshoot solutions and equipment where there is little external support\knowledge. Other responsibilities: perform special projects and tasks as needed, producing departmental reports and researching new or existing IT solutions. May be required to perform on-call tasks with approval of the Senior IT Manager. The position will require, though infrequent, work on nights and weekends.