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Job ID: 136158

Assistant Catering Coordinator - Dining Services
Tufts University

Date Posted Jan. 14, 2020
Title Assistant Catering Coordinator - Dining Services
University Tufts University
Medford\/Somerville, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Dining Services

Department Summary:

Tufts Dining is a self-operated food service provider managing a comprehensive collegiate food service program on the Tufts University Medford-Somerville campus delivering high quality, contemporary and innovative food and hospitality services to meet the various needs of students, faculty, staff and visitors in a fiscally responsible manner. Our team operates a progressive resident dining program for approximately 4000 students as well as responsive retail services and a distinctive university catering program serving the campus community totaling 5100 undergraduates, 1700 graduate students, and 2300 faculty, staff and administrators.

Job Summary:

The Assistant Catering Coordinator will serve as a primary point-of-contact for clients. Detail-orientated team player and possess outstanding customer service skills; answer incoming phone calls from clients and assist them with menu and event planning; accurately process catering orders utilizing our FoodPro Food Management System within specified deadlines. Monitor orders daily submitted via outlook, or through our web based ordering system and contact clients with questions. The Assistant Catering Coordinator will develop proposals for Tufts Catering customers and manage Banquet Event Orders for production and billing. Possess exceptional written and verbal communication skills and will accurately communicate event changes daily to the kitchen and service teams to ensure the success of all events. Forward thinking and monitor the catering calendar ensuring all upcoming events have submitted menus and floor plans. Knowledgeable in catering and event planning terminology. The Assistant Catering Coordinator will effectively work independently and have the ability to multitask in a busy environment with frequent interruptions. Perform other administrative tasks such as preparing forms, documents and reports utilizing MS Office. Schedule meetings utilizing MS Outlook. May work occasional weekends and evenings during our busy seasons.


Basic Requirements:

Three to five years of related experience required

Associates Degree preferred

Proficient with MS Office especially Outlook

Preferred Qualifications:

Hospitality degree preferred

Experience with automated food management systems such as FoodPro or FMS

Experience using and updating a database

Catering sales, event planning and/or other culinary experience

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

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