Tufts Dining is a self-operated food service provider managing a comprehensive collegiate food service program on the Tufts University Medford-Somerville campus delivering high quality, contemporary and innovative food and hospitality services to meet the various needs of students, faculty, staff and visitors in a fiscally responsible manner. Our team operates a progressive resident dining program for approximately 4000 students as well as responsive retail services and a distinctive university catering program serving the campus community totaling 5100 undergraduates, 1700 graduate students, and 2300 faculty, staff and administrators.
The Assistant Catering Coordinator will serve as a primary point-of-contact for clients. Detail-orientated team player and possess outstanding customer service skills; answer incoming phone calls from clients and assist them with menu and event planning; accurately process catering orders utilizing our FoodPro Food Management System within specified deadlines. Monitor orders daily submitted via outlook, or through our web based ordering system and contact clients with questions. The Assistant Catering Coordinator will develop proposals for Tufts Catering customers and manage Banquet Event Orders for production and billing. Possess exceptional written and verbal communication skills and will accurately communicate event changes daily to the kitchen and service teams to ensure the success of all events. Forward thinking and monitor the catering calendar ensuring all upcoming events have submitted menus and floor plans. Knowledgeable in catering and event planning terminology. The Assistant Catering Coordinator will effectively work independently and have the ability to multitask in a busy environment with frequent interruptions. Perform other administrative tasks such as preparing forms, documents and reports utilizing MS Office. Schedule meetings utilizing MS Outlook. May work occasional weekends and evenings during our busy seasons.
Three to five years of related experience required
Associates Degree preferred
Proficient with MS Office especially Outlook
Hospitality degree preferred
Experience with automated food management systems such as FoodPro or FMS
Experience using and updating a database
Catering sales, event planning and/or other culinary experience
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.