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Job ID: 167283

Coordinator, High School Programs Academic Success
Austin Community College District

Date Posted Sep. 15, 2021
Title Coordinator, High School Programs Academic Success
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Educational Services
    Child and Social Services

Job Number 2109018

Coordinator, High School Programs Academic Success

Closing Date: 09/30/2021

Take me to ACC’s online application.

Position Information




Monday-Friday, 8 AM-5 PM. Some evening and weekend hours may be required.


Coordinator 3/120 ($41,304.00 – $59,006.00)

FLSA Status


Reports To

Manager, High School Programs Advising and Completion

Criminal Background Check

Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC’s College Police department.

College Profile

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Reflects the diversity of our community

Values intellectual curiosity and innovative teaching

Is attracted by the college mission to promote equitable access to educational opportunities

Cares about student success and collaborates on strategies to facilitate success for under-represented populations

Welcomes difference and models respectful interaction with others

Engages with the community both within and outside of ACC

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention and completion of historically underserved and under-represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

General Statement of Job

To advise and implement success initiatives for high school students enrolled in Austin Community College (ACC) programs.

Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Provides academic advising for high school students enrolled in ACC programs, including facilitating group advising sessions for maximum efficiency.

Assists students with academic challenges such as obtaining Student Accessibility Services (SAS) accommodations, academic struggles, counseling referrals (ACC Cares), career counseling, rebounding from failure, etc.; and supporting faculty needs (e.g., facility challenges, logistics, parking, technology, etc.).

Responds to early alerts from professors and coordinates interventions with high school staff.

Informs students of their ‘Rights and Responsibilities’ as well as assists students through ACC’s Due Process.

Manages the student, ISD and faculty complaint process and acts as liaison for all stake-holders.

Provides students with degree audit advising and answers students’ questions concerning transferability.

Stays abreast of ACC’s equity and inclusion ideals and employs a multicultural mindset when working with their caseload.

Oversees implementation of midterm self-reporting, including assessment of student progress, improvement plans, and advising adjustments as needed (drop, recover, etc.).

Facilitates motivational, special and regional events such as senior survey/goodbye parties, field trips, career and transfer and mental wellness workshops.

Monitors student success data to: better plan large scale intervention strategies, provide crucial department feedback to their supervisor and to report back to ISD Officials.

Facilitates beginning of semester orientations for parents and faculty teaching College and High School Relations (CHSR) students at each high school.

Facilitates workshops/student success events for students and college student success training for high school personnel.

Works with independent school districts (ISD) and enrollment partners as needed to refine curriculum/course sequencing for improved student success.

Works with ISDs and enrollment partners to troubleshoot student registration issues that may impact success.

Assists ISDs with implementation of best practices for Texas Success Initiative (TSI) prep.

Assists ISDs with Summer Bridge activities, including coordinating student visits to ACC campuses, presentations by student support staff, faculty, etc.

Analyzes data for assigned students and schools to improve overall persistence and completion outcomes.

Stays abreast of ACC advising notices, policies, updates, and training; reviewing ACC advising materials for assigned schools.

Works with ISD and Enrollment partners to identify non-CHSR seniors for ACC college advising and referral to Recruitment.

Serves on various internal and external committees that support the mission of the department.

KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Multitasking and meeting varying deadlines and timelines.

Educational program planning, design, development, coordination, and implementation procedures.

Student success best practices.

SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining an established work schedule, including occasional evenings and weekends.

Effectively using interpersonal and communications skills, including the use of tact and diplomacy.

Effectively using organizational and planning skills, including the use of attention to detail and follow-through.

Effectively communicating though oral and written presentations.

Maintaining confidentiality of work related information and materials.

Preparing and posting website information.

Analyzing complex information and implementing long-range and immediate plans.

Effectively working with a diverse and multicultural student body.

Working collaboratively. Establishing and maintaining effective working relationships.

Participating in efforts to design, implement, measure and refine programs and services.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

Two years related work experience.

Preferred Work Experience

Work experience in educational programs, college advising, or high school counseling.

Required Education

Bachelor’s degree.

Preferred Education

Master’s degree.

Special RequirementsLicenses/Certifications; Other

Valid Texas Driver’s License and reliable transportation for local Austin area travel.

Physical Requirements

Work is performed in a standard office, classroom or similar environment.

Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.

Occasional lifting of objects up to 10 pounds.


Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

HR Use Only

Updated 5/20/19

ACC Benefits Overview

Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

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Contact Information

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