Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
- Reflects the diversity of our community
- Values intellectual curiosity and innovative teaching
- Is attracted by the college mission to promote equitable access to educational opportunities
- Cares about student success and collaborates on strategies to facilitate success for under-represented populations
- Welcomes difference and models respectful interaction with others
- Engages with the community both within and outside of ACC
*Commitment to Equity and Inclusion*_
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.
Job Posting Title:
Supervisor, Career & Transfer Center
Job Description Summary:
To manage the operations and promote the learning community at the assigned Career & Transfer Center.
*Description of Duties and Tasks*Essential duties and responsibilities include the following. Other duties may be assigned.
- Oversees the daily operations of the Career & Transfer Center(s) ensuring that students are served, equipment is functioning, and an open, warm, engaging and encouraging learning environment is projected for students and faculty.
- Supervises, hires, trains, and evaluates the performance of staff, hourly workers, and work study personnel.
- Schedules and manages Career & Transfer Center rooms and space assignments in conjunction with other campus schedulers and supervises day-to-day operations.
- Provides information about Career & Transfer services & resources to faculty, staff, students, and community groups and/or community representatives.
- Answers inquiries and resolves problems regarding programs, student support services, campus events, and scheduled Career & Transfer activities.
- Assists in the development of Career & Transfer Center operational policies and procedures.
- Coordinates, hosts, and supports Career & Transfer program events at the center by providing event coordination, team communication, and event follow-up.
- Coordinates the development of reports and other analytics regarding student interactions at the Career & Transfer Center including attendance, goal attainment, interventions, etc.
- Serves as a liaison with various academic departments and external partners (University & Employer recruiters) utilizing the Career & Transfer Center under the direction of the Directors, Career Resources & Transfer Resources.
- Assists staff & faculty with workshops, activities, and the creation of learning communities at the Career & Transfer Center.
- May assist other student success initiatives with special projects or assignments.
- Provides career- and transfer-related services under the guidance of the Directors of Career Resources & Transfer Resources. Supports staff in providing specialized strategies to help students, alumni, and entering student applicants select a career and/or academic pathway and implement a plan to achieve their identified goals including graduation, transfer, and/or entering the workforce. Assists students with preparation for, and execution of, university transfer and job search.
- Applies specialized career coaching expertise to meet the unique needs of identified populations such as veterans, students with disabilities, and individuals with background challenges (incarceration, felony, lengthy employment gaps, etc.), limited career- and transfer-related awareness, and/or re-careering for various other reasons.
- Interprets and applies college policies and procedures related to departmental functions and service delivery.
*Knowledge*Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Supervisory principles, practices, and methods.
- Student support services.
- National Association of Colleges and Employers (NACE) standards.
- Current best practices in college career and transfer services, advising, and coaching strategies.
- Principles and practices associated with Servant-Leadership.
*Skills*Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Effective application of labor market information to academic programs for advising purposes.
- Ability to disseminate complex information effectively to a variety of audiences.
- Establish and maintain effective working relationships.
- Ability to work with a diverse student population.
- Exhibit cultural competence when working with all students and other members of the community.
- Ability to deliver services in a professional and ethical manner.
- Excellent communication and presentation skills.
- Effective interpersonal skills.
- Maintain an established work schedule, including evenings and weekends.
- Maintaining confidentiality of work-related information and materials.
- Providing quality customer service.
- Skills in effectively supervising, leading, and delegating.
- Use a variety of spreadsheet, word processing, database, and presentation software.
- Demonstrated proficiency using computer applications, classroom, and other contemporary learning technologies.
Required Work Experience
- Two years related work experience including one year supervisory experience.
- Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
- Work is routinely performed in an office or indoor environment.
- Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
- Occasional lifting of objects up to 30 pounds.
- Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.
Please Note: ACC job postings are removed from advertising at 12:00 A.M on the job posting closing date__ (midnight on the day before the closing date). Please apply prior to the job closing date and time.
$45,537 – $65,055
Number of Openings:
Job Posting Close Date:
April 22, 2022
*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.