Study Abroad Intake Advisor (4574U) -
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html
Application Review Date
The First Review Date for this job is: July 22, 2019
Summer Sessions, Study Abroad & Lifelong Learning (SSALL) is a vibrant and dynamic organization that enables more than 15,000 visiting, UC and potential Cal students; parents, faculty, academic units, international business partners, and central campus service providers participate in providing more than 600 summer courses, study abroad experiences, global internships, and year-around program or courses, lectures, special events and interest circles for older adults.
SSALL is committed to offering quality, innovative learning experiences through open enrollment to a diverse audience of world-wide learners, while supporting the campus missions and commitments to its stakeholders.
Berkeley Study Abroad administers the UC Education Abroad Program (UCEAP), and provides advising on the process of study abroad for options beyond UCEAP, including Berkeley Summer Abroad and Global Internships.
- The incumbent serves on a team of seven Advisers, and reports to the Assistant Director of Advising.
- Under general supervision, provides advice to students on a range of study abroad program opportunities, academic, and legal requirements to participate on UCEAP.
- Participates in all office activities and programs, and contributes to improving work processes within the organization to achieve BSA goals and objectives.
- Under guidance of higher level professionals, conducts student recruitment, and provides straightforward information to students on admissions, pre-departure preparation, orientation, and re-entry activities.
- Assists with preparing admissions materials for review, tracking completion of pre-departure requirements, maintaining student records and data management.
- Will be required to work some evenings and weekends to participate in advising and outreach activities on and off campus, and to attend professional meetings.
- Basic knowledge of advising and counseling techniques, majors, colleges and schools, and overseas universities' structures and academic programs.
- Basic knowledge of college/school/departmental policies, procedures, and requirements, or ability to learn.
- Demonstrated skills in judgment and decision-making.
- Demonstrated skills in problem identification, reasoning, ability to resolve routine problems.
- Strong written and verbal communication skills, including active listening, and occasional public speaking.
- Ability to manage multiple tasks with a demanding workload under deadline constraints with frequent interruptions.
- Demonstrated student service commitment and ability to advise effectively on academic, procedural, and student life issues.
- Experience in international education administration, preferably in a study abroad office.
- Demonstrated knowledge of international higher education systems and cross-cultural issues.
- Experience in an undergraduate academic environment with knowledge of UC policies/procedures, or ability to learn.
- Demonstrated ability working as a productive member of a team and ability to show initiative and work independently, accurately, and with attention to detail.
- Experience working in an environment responsible for maintaining a high level of confidentiality.
- Excellent organizational skills and ability to coordinate projects, anticipate deadlines and adjust priorities when dealing with competing and complex tasks.
- Two years of experience in records management, statistical, database, and word processing software.
- Advanced skills with Microsoft Office - particularly Excel and Word;experience with Adobe Acrobat, and Photoshop.
- B.A. or B.S. Degree or equivalent experience/training.
Salary & Benefits
- Experience advising for students at the University of California.
- Experience with Peoplesoft/Oracle/SalesForce databases.
- Knowledge of a second language; knowledge of FERPA regulations.
- Experience in public speaking, event planning, and program publicity.
This is a non-exempt position. Hourly rate of pay will commensurate with experience. Hiring range will be between $19.73 - $30.08 hourly.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://jobsprod.is.berkeley.edu/psp/jobsprod/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=27202&SiteId=1&PostingSeq=1