Search for University Jobs in Staff & Non-Managerial Professionals

Position Summary

• Advise incoming students, including transfers from community colleges and University change-of-majors who are exploring or entering an academic program in the Natural Sciences and Mathematics Sector. Onboard and counsel transfer students with regard to: developmental academic planning; general education and major requirements; evaluation of courses for transfer; class registration and degree tracking; and maintaining successful academic progress. Facilitate students’ transition to updated or new academic programs by providing comparative degree completion analysis.
• Pursue and lead strategies to address the needs of under-performing students (e.g., those who have received academic warnings, have low GPAs, or are at risk of failing.) Support students by troubleshooting roadblocks, and tracking students’ progress. Partner with the Tutoring Center, Writing Center, Math Center and related offices to foster activities that support the population.
• Establish advising processes that cover scheduled and walk-in individual advising, group advising, and classroom presentations. Help students negotiate university regulations, assisting with the completion of forms as needed.
• Incorporate direction from department leaders with regard to managing caseloads from their respective units. Work collaboratively with peer and faculty advisors. Maintain relationships with Career Services; Counseling Services; Office of Accessibility Resources; Equity, Diversity and Inclusion; and related areas with regard to referring students for services.
• Develop and maintain working knowledge of and effective relationships with student support and business offices across the university to effectively assist students to leverage available supports and successfully navigate potential barriers to success.
• Help innovate, lead and implement strategies that support advising goals set by the college. Examples may include creating new protocols, piloting programs, or fostering the use of information systems. Learn and utilize technology such as HUB Advising, SIRI, Navigate, and other tools. Enter and analyze student data for reporting and assessment.
• Collaborate on university retention initiatives, including campaigns designed to influence non-registered students.
• Represent the college at student events related to advising and recruiting, such as Welcome programs, New Student Orientations, and Majors Fairs, with some occurring on nights and weekends. Conduct presentations as needed.

Minimum Qualifications

• Bachelor’s degree required.
• Two years professional experience working with undergraduate students in a higher education setting.
• Able to learn and advise students on curriculum requirements for a wide range of programs, with adherence to confidentiality standards.
• Computer experience in MS Office (Word, Excel, Access).
• Must be able to manage competing priorities, be deadline-driven, and demonstrate a commitment to learning new skills as needed.
• Ability to handle confidential information on a daily basis; Understand the FERPA laws enacted to protect student privacy and information.

Preferred Qualifications

• Master’s Degree
• Experience with UB systems (SIRI, HUB, Navigate, etc.) and other applications related to student academic records and student support services strongly preferred.
• Experience with UB policies and procedures surrounding undergraduate education.
• Experience with academic advising and working on student success initiatives.

Physical Demands