Under direction from assigned supervisory or management staff, leads, oversees, and participates in performing a full range of administrative, technical, and programmatic duties related to coordinating and providing the operations and services of the assigned Transfer Center, participates in the more complex and difficult work of staff responsible for providing transfer assistance including workshop presentations, application preparation, and transfer readiness information; and maintains research and data collection activities including the maintenance of the department website, transfer research databases, and transfer agreements in accordance with prescribed policies, procedures, regulations and guidelines.
This is the advanced journey level class in the Transfer Center Specialist series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including the provision of functional and technical supervision over lower level transfer staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
The duties are typical for this classification. Incumbents may not perform all of
the listed duties and/or may be required to perform additional or different duties
from those set forth below to address business needs and changing business
practices. Please see Job Duties for details.
Operations, services, and activities of a college transfer program.
Principles of lead supervision and training.
Methods and techniques of advising students regarding transfer options and programs.
Public and private university guidelines for application and acceptance.
Pertinent federal, state, and local laws, codes, and regulations including those related to the transfer of students.
Advanced college matriculation requirements.
Confidentiality requirements when dealing with personal and sensitive student information.
Data collection and basic research principles and practices
Mathematical and statistical principles.
Principles, practices, and procedures of business letter writing and report preparation.
Record keeping methods and procedures.
Principles and practices used to establish and maintain files and information retrieval systems.
Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Specialized transfer software and websites, including Assist, UC Pathways, and College Source.
Work organization principles and practices.
Principles and techniques used in public relations.
Interpersonal skills using tact, patience, and courtesy.
English usage, grammar, spelling, punctuation, and vocabulary.
Lead, organize, and review the work of staff.
Make effective and organized presentations in a laboratory or classroom environment.
Independently perform the most difficult transfer functions.
Interpret, explain, and enforce department policies and procedures.
Identify student needs and assist students in locating transfer alternatives.
Provide specialized assistance and information to students and others concerning transfer requirements and Center resources; work with students to facilitate completion of transfer applications.
Assess student needs and make appropriate referrals.
Maintain current knowledge of transfer requirements for colleges and universities; maintain inventory of information.
Understand the organization and operation of the College as necessary to assume assigned responsibilities.
Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
Understand articulation systems.
Perform responsible and difficult clerical and administrative duties involving the use of independent judgment and personal initiative.
Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public.
Implement and maintain filing and record-keeping systems.
Independently compose and prepare correspondence and memoranda.
Plan and organize work to meet schedules and changing deadlines.
Work within the policies, functions, and requirements of area of assignment.
Provide lead supervision and training to assigned staff.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Adapt to changing technologies and learn functionality of new equipment and systems.
Type or enter data at a speed necessary for successful job performance.
Use correct English usage, grammar, spelling, punctuation, and vocabulary.
Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
Work independently and effectively in the absence of supervision
Understand and follow oral and written instructions.
Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in education or a related field.
Four years of increasingly responsible administrative and programmatic experience including two years of responsible transfer center experience.