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Job ID: 185610

Accommodations Specialist
Tufts University

Date Posted May 12, 2022
Title Accommodations Specialist
University Tufts University
Medford, MA, United States
Department The Trustees of Tufts College
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Institutional Advancement


The Office of Equal Opportunity (OEO) is guided by the University’s commitment to create and maintain an academic and work environment where its diverse population of students, faculty and staff can exercise their talents free of harassment, discrimination or inequitable application of university policy. The OEO helps to realize the University’s commitment to and aspirations for development, implementation of, execution and monitoring of the federal and state mandated EEO policies and programs. This also includes programmatic responsibilities such as supporting the Accommodations and related policies, the University’s Title IX and Title VII policies (such as the Non-Discrimination Policy and including the Sexual Misconduct and Title IX Policies) through prompt, effective and remedial investigative responses to complaints of harassment and discrimination brought by students, faculty, staff and third parties and set forth in various university policies and guidelines.

What You'll Do

The Accommodations Specialist is responsible for coordinating and managing documentation of the process for providing accommodations for community members with religious and disability-related requests for accommodation including support services for administrators, employees and some students with disabilities across all Tufts campuses. Taking direction from the Executive Director, this position will ensure that timely and accurate documentation of reasonable accommodations and services are maintained with regard to the Americans with Disabilities Act and state and federal employment laws surrounding employees with disabilities. This position also works with some student disability issues as well (a different office manages undergraduate classroom accommodation requests). The Accommodations Specialist is also responsible for monitoring and maintaining documentation for all religious and disability related accommodations for employees and students. This position will work closely with the employee Leave Administrator, Human Resources and Legal Counsel.

Key responsibilities of this position include; consulting with students, employees and other stakeholders; providing in-depth education to all stakeholders to reach consensus to identify an action plan for reasonable accommodations; and identifying and making decisions about accommodation needs; will coordinate accommodation services for students with multiple disabilities and for individuals with sincerely held religious belief accommodation requests, implement strategies and resources (internal and external) as determined by the Executive Director to facilitate Best Practice responses to disability and religious matters and their related accommodation requests; participate in discussions and problem-solving with internal and external stakeholders for accommodation resolutions; initiate and engage requestors in the interactive process and identify and facilitate the implementation of reasonable accommodations on a case-by-case basis using the interactive process; utilize a database to track requests for reasonable accommodations; and provide recommendations and trainings on the Accommodations Policy and process to the Tufts community.

What We're Looking For

Basic Requirements:
Describe the education, experience, computer/technical skills required for the position. **Candidates must meet basic requirements to be considered for this position**

1. Years of related experience required: 3-5 years of experience in disability services within higher education or a similar environment (related graduate education can be substituted).
2. Required education: A Bachelor’s degree in rehabilitation, special education, counseling, social work, higher education, or a related field.
3. Special licenses required: none
4. Required computer/technical skills: Proficiency with Microsoft Office. Awareness and comfort with assistive technology.
5. Other: Knowledge of Section 504 of the Rehabilitation Act and Americans with Disabilities Act Compliance; awareness and knowledge of Title II and Title VI, knowledge of the MA Employment Law §151B, applicable understanding of sincerely held religious belief systems, ability to apply logic and reasonable assessment to each matter, ability to maintain confidentiality with sensitive University and confidential data.

Preferred Qualifications:
Describe preferred qualifications including additional education, experience or other job-related skills, supervisory experience, etc.

• MCAD Certification or willingness to take part in MCAD certification process
• Comfortable working in a matrix environment
• Ability to work across departments and with stakeholders who have competing interests
• Comfort and knowledge working with adaptive educational services
• Creative solutions-focused worker
• Exceptional verbal and written communication skills
• Extensive project coordination, organizational and implementation skills
• Experience working in University setting and ability to interact with different University personnel
• Strong empathic listening skills, attention to detail and non-judgmental style
• Experience with MS Office applications, specifically Excel, Publisher and PowerPoint
• Presentation and public speaking experience; willingness to conduct trainings
• Ability to work independently and to take initiative
• Strong interpersonal skills, in-depth understanding of diverse groups and the ability to interact with these groups comfortably and without bias
• Ability to handle confidential information with sensitivity and discretion
• Strong interest in promoting equality and diversity
• Architectural and/or universal design knowledge and experience preferred.


An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer. Equal Opportunity Employer – minority/females/veterans/disability/sexual



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