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Job ID: 168594

Client Services Assistant - Medical Records
Tufts University

Date Posted Oct. 1, 2021
Title Client Services Assistant - Medical Records
University Tufts University
Grafton, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Administrative Support/Services

The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year. Since 1979, we have offered high quality medical care, consultation, referral and emergency veterinary services for the care of dogs, cats and exotic pets.  The hospital also serves as the primary clinical training environment for the veterinary students, interns and residents.

The Client Service department in the small and large animal hospitals includes Reception (SAH and HLA front desks), Client Liaisons, Switchboard and Medical Records. The primary functions of these departments are to ensure excellence in client service and client experience in all interactions of both hospitals.

The Client Service Assistant works as part of an integrated care team to provide high quality administrative support and service to external and internal customers.  Responsibilities include greeting and registering clients, admitting and discharging patients, scheduling appointments, assisting callers and managing patient records.  Specific allocation of responsibilities may change depending upon the needs of the Hospital.

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