Community Health Outreach Professional (5122U) 36079
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
UC Berkeley's University Health Services (UHS) is a comprehensive college health service providing fully accredited, primary medical care, counseling and psychological services, and innovative health promotion programs for students, faculty, and staff. UHS provides on-campus medical care and coordinates supplemental needs for off-campus care through a network of community specialists and hospitals. UHS manages the student health insurance and workers' compensation insurance programs.
Application Review Date
The First Review Date for this job is: 6/2/2022
Coordination of housing and transportation for students requiring isolation and quarantine housing. Coordinate and schedule transportation for patients needing transportation to/from isolation and quarantine housing, or for other approved needs. May drive students to/from quarantine sites, using UCB or campus vehicles, using UHS infection control guidelines for PPE and disinfection. This includes: travel from the resident's current location, checking in to the temporarily assigned space, orienting & clearly communicating expectations of the residential isolation/quarantine area, and regular supportive or corrective check in conversations during a resident's relocation, and communicating and coordinating the check-out process. Consult with the Residential Life staff or other professional staff members on conduct action as appropriate. Respond to student behavior that is inappropriate, in violation of public health directives, campus policies and procedures, and/or negatively impacts staff or other residents. Interface with campus and community partners to support students within campus quarantine/Isolation housing. Connect contacts with services they might need during the isolation/quarantine period. Establishes and cultivates community partner relationships through ongoing, proactive communication.
Key member of UHS Public Health Response Team: Develops and applies detailed knowledge of program and resources. Engage and educate clients about risks of infectious diseases and encourage behavior modifications, under the close supervision of the lead RN. This position will also be involved in campus public health response to infectious diseases that affect campus life other than COVID19. Manages ongoing communication and fosters collaboration with Residential Life, RSSP, UHS and other campus departments as necessary (e.g., engagement with Housing Facilities regarding cleaning/linen, UHS regarding student transportation, trainings etc.) to ensure an appropriate exchange of information for all aspects of isolation/quarantine including advocating for resource needs. Cases: Case interviews using current Positive COVID Workflow Process; looks up patient contact information in EMR; notifies patient of positive test results, case investigation per current guidelines, determines the period of infectiousness and documents relevant findings in EMR; interviews people with COVID-19 to identify close contacts per current public health and campus guidelines during the time they may have been infectious; communicates through EMR with other Public Health team members for follow up case interview per Positive COVID Workflow process; initiates contact tracing if indicated by current guidelines. Other duties as assigned by the RN/MA team. Follows current COVID Workflow process for notification to contacts of their exposure; measures to monitor and prevent spread, including quarantine requirements if applicable; collaborates with RN/MA staff if testing is indicated; messages COVID Response team within EHR for follow up contact tracing; sends message within EMR to contact with quarantine order/guidelines; follow-up call to contacts for monitoring contacts for signs and symptoms of COVID-19 and reinforcement of quarantine or other required measures. Escalates concerns to RN/MA team through verbal communication or messaging in EMR; other duties as assigned by RN/MA team.
Assisting with UHS COVID19 testing and COVID19 vaccine clinics as needed.
Tracks program referrals, contacts and meeting outcomes. Analyzes collected data to identify trends and provides statistical reports. Assist with data collection and sharing. May participates in the development and evaluation of program services.
Other duties as assigned.
Solid organizational, planning and time management skills.
Solid written, verbal and interpersonal communication skills.
Experience working collaboratively, securing cooperation and facilitating partnerships.
Solid analytical and problem solving skills.
Ability to analyze data and develop reports.
Experience working with confidential matters with tact and Required diplomacy.
Solid knowledge of Microsoft Windows software.
Must possess a valid California drivers license and clean DMV record. Preferred DMV record. Must participate in the DMV Pull notice system
Bachelor's degree in related area and / or equivalent experience / training.
Knowledge of health or social services and outreach practices
Experience working with an EMR.
Preferred experience/training in contact tracing, case investigation, public health outreach, community clinic/student health, student services.
Salary & Benefits
Salary commensurate with experience. For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.
A valid driver's license and DMV check for driving record is required.
100% FTE (40 hours per week); Contract appointment type
Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance and medical clearance according to University Health Service policies.
University Health Services is recruiting for three (3) Community Health Outreach Professionals.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: