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Job ID: 112311

Student Services Specialist
State Center Community College District

Date Posted Sep. 14, 2018
Title Student Services Specialist
University State Center Community College District
Department N/A
Application Deadline 10/4/2018
Position Start Date Available immediately
  • Fresno, CA
    United States
  • Professional Staff
  • Student Services

Student Services Specialist


$45,193.00 Annually


Districtwide, CA

Job Type



FCC Student Services

Job Number



10/4/2018 11:59 PM Pacific


Under direction process and maintain highly technical records containing official, confidential records under specific legal requirements.

Examples of Duties/ Essential Job Functions

Performs a wide variety of record keeping work, including data entry, records maintenance, use of computer to retrieve data to produce reports, interacting with and communicating district and state requirements to students and staff.Assist in the development of forms, office procedures and policies.Coordinate multiple projects and remain on deadline.Assign and review the work of other employees and students assigned to the department.May perform other related duties as needed.

Employment Standards/ Minimum Qualifications

Education:High school diploma or General Education Development (GED)

Experience:Considerable, responsible clerical work experience to include records management and computer use environment and lead responsibilities for other employees.

License / Certificate:A valid driver's license is required.

Knowledge and Abilities:Knowledge of data processing procedures sufficient to read and interpret input/output of data and identify discrepancies.Skill to read and interpret highly complex technical memoranda, set up and maintain complex filing systems, compose correspondence independently, perform mathematical calculations, proficiency in 10-key and keyboarding and proof read accurately, coordinate multiple projects and remain on deadline, assign, monitor, and review the work of others in a cooperative, team environment, and identify alternate solutions to solve complex problems.Knowledge of and ability to employ correct English usage, spelling, grammar and punctuation.Ability to use computer and information systems to retrieve data to produce reports.Ability to receive and follow instructions and appropriately interact with students, staff, faculty and the public.Ability to learn and apply college and district policies and procedures.

Examination Process

The assessment process will include screening to ensure applications are complete and meet all minimum qualifications. The application requires the completion of Supplemental Questions to evaluate your education, training and experience relative to the required knowledge, skills and abilities for the position. Answers should be as complete as possible, as no additional information will be accepted from applicants once the application has been submitted. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process.

The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the 10 highest scoring candidates, plus ties, will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section.


To move forward in the selection process, you must complete an online application through our website Resumes may be uploaded but cannot be used in place of a completed application.

Candidates who attain a passing score on each part of the assessment will be placed in rank order on district wide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies for at least six months. The current vacancy is at Fresno City College.

The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application.


When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.

All required documents must be submitted by the applicant. Personnel Commission staff will not upload documents for you.

ACCOMMODATIONS:Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.

State Center Community College District Disclaimer:

Classification and Compensation Study

State Center Community College District is currently conducting a classification and compensation study through a third party vendor, Reward Strategy Group. A classification and compensation study is primarily designed to focus on the internal and external equity of both the structure by which employees are compensated and the way positions relate and compare to one another across the organization. The effects of the study are currently being negotiatedand there may be changes to employee's job titles, duties, FLSA status and possibly salary.

State Center Community College District is an Equal Opportunity Employer. It is the policy of State Center Community College District to provide all persons with equal employment and educational opportunities without regard to race, ethnicity, national origin, gender, age, disability, medical condition, marital status, religion or similar factors as defined by law. We are a Title V employer.

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