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Job ID: 130625

Chief Personnel Clerk
Erie Community College

Date Posted Oct. 3, 2019
Title Chief Personnel Clerk
University Erie Community College
Buffalo, NY, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Human Resources

Human Resources

$44,847.00 Annual

Union/Position Status:

Posting Closing Date:
October 14, 2019

Please note that the posting will close at midnight (12:00 AM) on the posting closing date.
This means any applications must be submitted by 11:59 PM the evening before.


The work involves supervising and participating in a variety of personnel and benefit and retirement administration duties. Under the general supervision of a higher-ranking department employee, an incumbent in this class is responsible for the specialized personnel, benefits and retirement system work within the assigned department. The work may involve providing technical assistance related to the overall assessment of departmental operating procedures. Although work is generally performed according to established procedures, independent judgment and action is often required. Direct supervision may be exercised over other employees. Does related duties as required.


  • Processes or oversees the processing of benefit and retirement transactions within the department.  This includes health, dental and voluntary benefits including mandatory and voluntary retirement plans.
  • Prepares and maintains departmental employee records;
  • Supervises and trains lower level staff related to personnel and/or benefit matters;
  • Oversees the development and implementation of benefit communication materials, including legally required notices and informational employee presentations;
  • Analyzes operating problems related to personnel or benefit issues, assembles pertinent facts, develops alternative recommendations that aids in the final decision, and presents these data in oral and/or written manner;
  • Works with Senior Staff in establishing and revising policies, practices, and procedures related to personnel or benefit work;
  • Facilitates the planning and implementation of new initiatives and systems;
  • Assigns and reviews the work of subordinates for accuracy, effectiveness, and correctness;
  • Works cooperatively with the County Personnel Office interpreting and applying personnel and New York State Civil Service Rules;
  • Acts as information clerk where a general knowledge of personnel and benefit questions are needed;
  • Processes Health Benefits transactions including COBRA;
  • May contact physician’s offices regarding medical documentation pertaining to assigned duties;
  • Works cooperatively with other department personnel and other County Departments (including, but not limited to Labor Relations, Department of Law, and Personnel Department) interpreting and applying rules and polices relating to the Health Benefits, and other Human Resources Programs;
  • Prepares Federal and State mandated reports related to personnel and/or benefit, and retirement matters at scheduled periods throughout the year;
  • Prepares relevant data for collective bargaining negotiations;
  • Attends collective bargaining negotiations as required;
  • Attends meetings on HR topics as required;
  • Interprets Union contract provisions related to personnel/employee relations or benefit matters and prepares reports as required;
  • Supports promotion of employee wellness and EAP programs, and assists in those areas as may be required;
  • Coordinates retiree outreach efforts, such as obtaining contact information, or sending newsletter updates;
  • May assist in RFP process for HR by recommending criteria for proposals as it pertains to responsible areas and researching venders;
  • Performs internal investigations as need may arise for employee relations matters, draft supporting documentation, and make recommendations to management;
  • Proactively updates existing employee information on an annual basis, which may include routine updates of annual policy signoffs;
  • May participate in the budgetary process and administration;
  • Prepares and submits various departmental reports on a regular basis in a timely matter;
  • Carries out special assignments.
  • Candidates must be able to demonstrate awareness and sensitivity towards promoting an inclusive and diverse learning environment


  • Thorough and comprehensive knowledge of the principles, practices, and techniques of Human Resources with emphasis on employee benefits.
  • Good knowledge of personnel policies, collective bargaining agreements, applicable Federal and State labor and employment laws, and the New York State Civil Service Law;
  • Ability to exercise independent judgment to solve problems, set priorities, and recommend solutions with minimal direction or guidance;
  • Comfortable learning and adapting to new technologies;
  • Ability to prepare correspondence dealing with the employment or benefit processes;
  • Ability to train subordinate personnel;
  • Ability to prepare written and oral presentations;
  • Ability to manage multiple tasks and work well under pressure with varying time constraints and excellent organizational skills;
  • Physically capable of performing the essential functions of the position with or without reasonable accommodation.

A.    Bachelor’s degree at a regionally accredited or New York State registered college or university with coursework in Business, Human Resources, or a related field and three (3) years of office experience, including two (2) years of senior-level clerical or administrative experience in personnel, benefits, or general human resources experience;

B.   Completion of 60 semester credit hours at a regionally accredited or New York State registered college or university with coursework in Business, Human Resources, or a related field, and five (5) years of office experience, including four (4) years of senior-level clerical or administrative experience in personnel, benefits, or general human resources experience;

C.   Graduation from high school or possession of a high school equivalency diploma and seven (7) years of office experience, including six (6) years of senior-level clerical or administrative experience in personnel, benefits, or general human resources experience.


* Official transcripts will be required for successful candidates within 30 days of hire.*

Position is provisional. Successful candidate must take the next Civil Service exam and be reachable.

Contact Human Resources at (716) 851-1840 with any questions.

Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.

Notice of Non-Discrimination
SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies:

Civil Rights Compliance Officer
Tracy Archie, Chief Diversity Officer
Office of Equity and Diversity
City Campus, Room 174, 121 Ellicott Street
Buffalo, NY 14203
(716) 851-1118

For further information on notice of non-discrimination, please contact:
New York Office
United States Department of Education
Office for Civil Rights, 32 Old Slip 26th Floor,
New York, N.Y., 10005-25010;
Tel (646) 428-3800; Email:

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