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Job ID: 120973

Director of Operations for the Center for Well Being
The University of St. Thomas

Date Posted Mar. 13, 2019
Title Director of Operations for the Center for Well Being
University The University of St. Thomas
St. Paul, MN, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Health Services

Director of Operations for the Center for Well Being

The University of St. Thomas invites qualified candidates to apply for a Director of Operations, Center for Well Being position within the Student Affairs.

The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. This commitment is consistent with our mission to inspire our students, using the Catholic intellectual tradition, to think critically, work skillfully, and act wisely – all for the common good. A successful candidate will possess a commitment to the ideals of this mission.


The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

Up to 100% tuition remission for employees, spouses, and dependents upon eligibility
A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
Medical, dental, and vision options
Employer-paid disability, life, and AD&D benefits


The University of St. Thomas is opening the Center for Well Being in the fall of 2019 with the vision of distinguishing the University of St. Thomas as a national leader in enhancing well-being for students, faculty, and staff. The Center for Well Being brings together mental health, physical health, wellness promotion and violence prevention services into one location integrating services delivery, systems and practice management with a shared vision. The Center will develop a robust upstream prevention approach that addresses physical and mental health, resiliency, wellness, and violence prevention measures for the campus community. A major responsibility of the Director of Operations will be to support the integration of these services, (Health Services, Counseling and Psychological Services, Wellness, and Violence Prevention), and help guide the organization toward attainment of its vision. Integral to this process is analysis, planning, prioritizing, implementing and evaluating operational processes, systems, policies and procedures to enhance services and improve the health of the St. Thomas community.


Oversee operations of the Center for Well Being:

Collaborates with cross-functional teams to ensure high quality, timely, and cost-effective care and education
Oversees systems between service areas including the front desk, to ensure optimal operations and communication between departments.
Assist the Executive Director in promoting the highest standards of care delivery, education and quality improvement initiatives
Provide strategic guidance on Center for Well Being budget and work collaboratively with budget managers within the Center. Work across the organization to market and promote a positive image of Center for Well Being within the University of St. Thomas community and beyond
Oversees integration of electronic health records/practice management system; and ensure that all staff are appropriately trained with correct security access
Coaches, mentors and trains employees for growth and development opportunities in skill, knowledge, and leadership
Develop new policies and procedures; update and consolidate as appropriate existing policies and procedures among integrated service areas
Assist with the integration to one electronic health record
Training and implementation of all policies, procedures, goals, and objectives
Ensures strict compliance with state and federal mandates (HIPAA, FERPA, PHI, etc.)

Direct operations of the medical clinic (Health Services) within the Center for Well Being:

Manages day-to-day operations of Health Services to include budgeting, staffing, planning and coordinating work assignments, problem solving, patient flow, supply management, oversight of credentialing, licensure, and certification of all clinic staff.
Supervise employees including hiring, training, updating and maintaining job descriptions, and setting expectations and evaluating job performance
Create a supportive and cohesive work environment that enhances strong team dynamics
Routinely audit clinic to meet established operational and safety standards (e.g., infection control, quality assurance, etc.) with responsibly for training and compliance according to regulatory agency requirements
Delegate responsibilities as needed.

Minimum Qualifications

Bachelor’s degree in business administration or a related field
Five years of experience in program administration or office management

Preferred Qualifications

Master’s degree in Health Administration, or Business Administration in Health care Management
Experience managing a medical and mental health clinic facility
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted


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