Performs routine and/or standardized duties associated with secretarial, receptionist or clerical work and provides general office or program assistance. Duties will vary according to area of assignment, which may include a school site, District office or special program.
Distinguishing Career Features
The Administrative Clerk is the first in a career path for clerical and secretarial support. Work is generally focused in these areas: keyboarding/typing and data entry, receptionist, filing and retrieval of information to and from records, attendance and other customer service transactions, and routine reports on established forms. The Senior Administrative Clerk requires a developed knowledge of the terminology and procedures used at a school site or academic department, the ability to locate and extract information from student and business databases, the ability to review, record, monitor, and troubleshoot more difficult transactions, and assist with projects of limited scope.
Essential Duties and Responsibilities
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:
* Serves as a receptionist to a department or program. Greets visitors, staff or students in person or over the telephone, and provides standard information related to area of assignment. Answers incoming phone lines and routes calls.
* Types (keyboards) routine letters, memoranda, reports, work orders, requisitions or other materials from straight copy, rough drafts or verbal instructions.
* Maintains records and alphanumeric files of documents processed for ready access. Ensures the timely distribution and receipt of a variety of records and documents.
* Reviews, prepares, and enters information from documents into data entry screens to databases that have established formats and limited access.
* Assists others to assemble and organize materials for distribution such as, but not limited to, registration packets, schedules, correspondence, and newsletters.
* May receive and process private student information. Maintains security and privacy of information processed or received during the course of performing assigned duties.
* Assists with setup for programs, workshops, and meetings. This includes assembling files and learning materials.
* Receives, sorts and distributes incoming and outgoing mail. Composes routine correspondence.
* Administration of industry certification exams.
* Performs other duties as assigned that support the overall objective of the position.