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Job ID: 150681

System Administrator II (7303U) - 13298
University of California, Berkeley

Date Posted Dec. 7, 2020
Title System Administrator II (7303U) - 13298
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Information Technology

System Administrator II (7303U) - 13298

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: December 24, 2020

Departmental Overview

At Berkeley Optometry, we have long lived by guiding principles that define and differentiate us. As part of a world-renowned university that embraces excellence and access, we foster an environment of trust and mutual respect, free expression and inquiry, and personal resilience and achievement. We are strongly committed to diversity, respect for cultural differences, and promotion of social justice. These principles serve us daily in our reasoning and actions and aid us in our decision making.

The mission of the School is executed by approximately 20 ladder-rank faculty, 8 emeriti faculty, 133 full and part time clinical faculty, 70 staff, 30 professional researchers, 20 graduate students and 26 visiting faculty and postdoctoral research scholars. The staff includes professional, health care, technical, research, and clerical representation and provide support to a complex array of functions.

We educate an estimated 320 students annually. Our O.D. program is a 4 year program with clinical training provided at 2 campus clinics, 10 satellite clinics (community care), 7 VA clinics, and 24 external clinics across the country. Our one-year post-graduate residency programs provide advanced clinical education in specialty areas of optometry to 18 residents with placement on and off campus and our Vision Science program consists of 40 PhD students.


System Administration:
  • Active Directory Administration - Manage faculty, staff, and student user accounts for the School of Optometry Clinic.
  • File Server Administration - Manage access control and server side permissions for Windows based file servers that contains medical patient information for the School of Optometry Clinic.
  • Printer Server Administration - Install, configure and troubleshoot network printers in a medical and non-medical network which binds to HIPPA regulations.
  • Citrix Administration - Manage and troubleshoot the Citrix Servers that host the School of Optometry Clinic's electronic medical record system. The electronic medical record system serves the entire UC Berkeley population and the general public.
  • DUO Server Administration for Remote Sites - Manage remote computer systems that connect to the School of Optometry Clinic's network. The remote sites include Tang, Lighthouse, Marin, Petaluma, and Over 60.
  • Additional System Administrator duties as needed that could include implementing a new electronic medical record system.

Desktop Support:
  • Workstations - Upgrade and configure medical imaging and non-medical computer workstations for the School of Optometry Clinic's faculty, staff, and students.
  • Client Troubleshooting - Perform Tier 2 and 3 computer troubleshooting of computer systems, printing, network connectivity, log-on issues.
  • Network Printer Support - Printer mapping, paper jams and replacing toner that include printers that are connected to medical and non-medical computer equipment.
  • Documentation - Maintain and expand knowledge base for client related articles to improve IT service delivery for the School of Optometry Clinic's faculty, staff, and students.
  • Procurement - Recommend the purchasing of new equipment standards for the School of Optometry's faculty and staff.
  • Remote Computer Support - Provide Tier 2 and 3 remote desktop support that connect to the School of Optometry Clinic's electronic medical record system. (Tang, Lighthouse, Marin, Petaluma, Over 60),
  • Additional work that's outside of ITCS scope that include supporting computers that are medical imaging computer workstations.

Project Management:
  • Manage and perform computer lifecycle replacement that includes computer software and hardware upgrades for a better client experience.
  • Rolling out additional clinics or exam rooms that provides additional learning and exam capacity for staff, and students.
  • Other project support as needed that include computer need assessment and projects for faculty and sites.

Security Services:
  • Manage Falcon Host security solution for IT security detection and intrusion for all School of Optometry Clinic's computers.
  • Manage and maintain the campus NetReg system that maintain computer address for the entire UCB School of Optometry Clinic's computers.
  • Security contact, incident response and escalation for computer and network viruses, malware, and intrusion.
  • Attend training to acquire new skills and knowledge in future technologies and electronic medical record system.

Required Qualifications
  • Must be able to communicate technical information in a clear and concise manner among varying levels in the organization.
  • Has thorough knowledge, skills and abilities associated with identifying systems-related issues and actions needed to improve or correct performance.
  • Has knowledge of the design, development and application of technology and systems to meet business needs.
  • Has skills associated with adapting equipment and technology to serve user needs.

  • Bachelor's degree and/or equivalent experience/training.

Licenses or certifications required, if any:
  • Network+, A+, MCSE, MCP, Sans Security, ITIL, Dell Apple.

Preferred Qualifications
  • Minimum 2 years of experience as a System Administrator.

Salary & Benefits

This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit


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