Student Experience Specialist (4574U) - 8189
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles
, our Principles of Community
, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: June 15, 2020
The Department of Molecular & Cell Biology and the Haas School of Business recently launched a bold new venture to bring together two of the campus's strongest, most competitive undergraduate fields. Graduates of the Biology+Business Program will earn two undergraduate degrees: a B.A. in Molecular & Cell Biology and a B.S. in Business Administration. The annual cohort of 25 undergraduate students will receive specialized mentoring and coaching, robust internship opportunities, and an integrated curriculum designed for these future innovative leaders.
Reporting directly to Program leadership, the incumbent is responsible for a wide range of student services duties and responsibilities, including academic advising and coaching; outreach and recruitment; event management; and communications.
- Assists with administrative operations for the Program, including serving as the first point of contact for prospective students and monitoring Program email accounts and the phone line.
- Provides advice and assistance to students on academic and degree progress and major requirements; assists students in confirming their interest in pursuing the Program; helps students determine alternative academic options, resolve scheduling conflicts, and similar issues.
Recruitment and Admissions:
- Implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; reviews domestic transcripts for degree eligibility; initiates and arranges student recruitment visits.
Advising and Advocacy:
- Provides information to students and faculty regarding departmental/college/University policies and procedures, and may advocate for exceptions when appropriate.
- Oversees the Biology+Business Program's newsletter and marketing materials; makes updates to the website.
- Coordinates and implements non-complex student events and assists in the planning and implementation of complex events.
- Assists in organizing job fairs and other professional development workshops.
- Helps create content for group advising sessions and workshops.
- Assists in coordinating Program coursework.
- Bachelor's degree in related area and / or equivalent experience / training.
- Advanced knowledge of advising and counseling techniques.
- Ability to multi-task; in-depth skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
- Interpersonal skills; ability to work effectively as a team member.
- Multicultural competencies; ability to work with diverse populations.
- Demonstrated ability in problem identification and reasoning; ability to be resourceful, creative, innovative, and flexible.
- Demonstrated skills in service orientation, organization, active listening, and critical thinking.
- Knowledge of or ability to learn University-specific computer application programs (like CalCentral, bCourses, and BOA) and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
- Strong verbal and written communication skills.
- Experience working with first-year students.
- Basic knowledge of student immigration and visa processes pertaining to international students and scholars.
- Knowledge of or ability to learn University processes and procedures; understanding of University rules and regulations.
- Knowledge of or ability to learn Haas and/or L&S college and departmental policies.
- Master's degree in related area and / or equivalent experience / training.
Salary & Benefits
This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience within the range of $24.91 - $29.70.
For information on the comprehensive benefits package offered by the University visit:
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=8189&PostingSeq=1