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Digital Communication Specialist 4 (6077U)
University of California, Berkeley
Digital Communication Specialist 4 (6077U)
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html
Digital Learning Services (DLS) is a department within Research, Teaching and Learning that provides design, production, delivery and digital tools services for common good digital learning and revenue generating online learning at UC Berkeley. DLS partners with schools and departments throughout the university and UC system to build online education courses and programs of exceptional quality. As members of the Berkeley community, who care deeply about serving the university, we blend our expertise in online learning with broader strategic plan and institutional goals and values.
- Develops and implements comprehensive short and long-range strategic digital learning programs and projects.
- Assesses daily the design, development, and production needs of assigned portfolios, projects and courses.
- Sets short-term design, development, and production support tasks, goals and objectives and executes on them.
- Reports status of projects, plans hourly budgets of projects, and produces scope of work and timelines in collaboration with a cross functional internal team as well as collaborating with staff, faculty, Department Chairs and Deans.
- Researches, develops, and produces digital learning content for online and blended courses.
- Designs, develops, produces and delivers digital learning content using WCAG 2.0 AA standards; principals of visual and instructional design; Canvas, edX, and Moodle learning management systems; and synchronous/asynchronous and timeline based media.
- Produces digital learning content including the design, graphics and layout of course sites, multimedia, video, simulations, and interactive assets.
- Produces and collaborates on the production of digital learning media in all phases, pre-production, production, and postproduction, including script writing, storyboarding, graphic treatments, on camera coaching, directing, and technical lighting and visual composition.
- Provides expertise, coaching and support to faculty and instructional teams during the digital learning production process.
- Writes and configures complex learning and educational materials to utilize digital learning resources and online course environments to their full potential.
- Writes, produces, and reviews digital copy and content with high-level of detail and accuracy.
- Maintains and develops complex online learning course digital media content and resources with broad audience of learners, including graduate, undergraduate and public learners, and a high consequence of error affecting student learning outcomes and success.
- Responds to sensitive public and UC Berkeley student and faculty inquiries submitted via the web, email, bCourses or the help desk ensuring tact, diplomacy, and political acumen while maintaining institutional integrity.
- Consults with management and other professionals to develop strategic digital learning plans, programs or projects for Master's Degrees, undergraduate courses, and public courses, including new content, digital pedagogy practices and policies, innovations, and to ensure that digital learning content meets campus needs and effectively delivers the desired learning outcome opportunities.
- Maintains currency with emerging and state-of-the-art technical and other web-related software and applications, requirements and developments including but not limited to WCAG 2.0 AA standards, interactive learning tools, adaptive learning, virtual and augmented reality and recommends or implements actions.
- Maintains currency with visual design, typography, and composition skills to interpret written concepts and transform them into compelling visuals and current trends in learning design.
- Advanced knowledge of the fundamentals of writing and editorial style, and skill to write in a clear and lively style.
- Advanced skill in creating clear, easy-to-navigate, informative, accurate, well-designed, and highly functional digital learning content.
- Advanced understanding of technical language and requirements of the assigned work including WCAG 2.0 AA standards; principals of visual and instructional design; video platforms and cloud distribution; and synchronous/asynchronous, timeline based, and interactive online learning tools and authoring tools, lighting and frame composition.
- Advanced knowledge of electronic communication media, including content management systems and/or relevant web applications used for web site production, and campus-specific computer application programs.
- Advanced technical skills in computer applications for web production including Adobe's Creative Cloud apps, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and/or other state-of-the-art web communication capabilities.
- Advanced understanding of campus processes, procedures, and applicable rules and regulations for web communications.
- Advanced knowledge of the campus, including its achievements, goals, objectives, vision and mission and how electronic communications can effectively convey and advance the campus message to various audiences.
- Advanced skill to monitor and assess processes or services and make necessary improvements.
- Advanced project management skills to complete projects within budget and time constraints.
- Advanced interpersonal communication skills and collaboration skills, including political acumen and skill in troubleshooting and applying proactive and positive solutions.
- Bachelors degree in related area and/or equivalent experience/training.
Salary & Benefits
- Experience using applications like Harvest to track time on projects for billing and applications like Basecamp for task, project and collaborative team communication of digital projects.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
1. Submit with your application a portfolio of your work within the last year of your production and production work. Identify the contribution you made to the development and production of each digital media piece listed. Feel free to add any additional links to digital projects you've completed for Berkeley as well
2. Please submit your cover letter, resume and portfolio as a single attachment when applying.
This is a 1 year contract appointment, ending 6/30/20.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://jobsprod.is.berkeley.edu/psp/jobsprod/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=27201&SiteId=1&PostingSeq=1
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