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Job ID: 191133

Patient Registration Asst II
Tufts University

Date Posted Jul. 26, 2022
Title Patient Registration Asst II
University Tufts University
Boston, MA, United States
Department Tufts University
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Health Services


Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has been committed to leadership in education, patient care, research, and community service. The School provides foreign trained dentists with an opportunity to provide private practice patient care in the school’s existing clinical operations. 

Clinical Affairs supports clinical and educational efforts within the simulated learning, student laboratory, and patient treatment areas of the dental school. Clinical Affairs staff provide courteous, professional and effective support services and are committed to providing patients, students, and faculty with information, guidance, and quality service to contribute to a successful patient care and educational experience. This includes maintaining a safe environment, assuring that patients' dental needs are addressed in a caring, confidential, timely, and thorough manner, and that patients' finances are handled accurately and efficiently. Working together in a spirit of mutual respect, cooperation, and continuous improvement, Clinical Affairs staff foster a humanistic environment where staff, students, and faculty treat each other with dignity and integrity and strive for excellence.

What You'll Do

Under general supervision, provides excellent customer service, greets patients, inputs and/or verifies patient information, responds to patient inquiries, and schedules/confirms appointments. May perform financial functions (collects payment, conducts daily batch reconciliation) and provides administrative support. Performs other related duties to assist in the management of the department.

What We're Looking For

Minimum Required Experience, Education, Background, And Certifications/Licenses

High School degree/equivalency and 1-3 years of dental front desk experience. This position also requires basic knowledge of dental and coding terminology. Basic knowledge of dental/medical billing software and Microsoft Office. Excellent communication and customer service skills.

Additional Preferred Experience, Education, etc. 

 Basic knowledge of dental/medical billing software and Microsoft Office along with dental terminology.     Excellent communication skills and customer service focus while dealing with patients and other customers.

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