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Job ID: 165669

Coordinator, Work Study/Outreach
Austin Community College District

Date Posted Aug. 23, 2021
Title Coordinator, Work Study/Outreach
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Student Services

Job Number 2108042

Coordinator, Work Study/Outreach

Closing Date: 09/03/2021

Take me to ACC’s online application.

Position Information


Highland CampusNote: May begin as a remote position.


40 hours/week as assigned; Generally M-F 8 am – 5 pm with occasional weekend & evening hours


Coordinator 3/120 ($40,494.00 – $57,849.00)

FLSA Status


Reports To

Manager, Financial Aid Outreach & Special Programs

Criminal Background Check

Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC’s College Police department.

General Statement of Job

The Work-Study/Outreach Coordinator in the Office of Student Assistance will use the Guided Pathway model to coordinate and monitor all work-study positions and placement of students. Ensure compliance with federal, state and institutional policies and regulation. Coordinates and monitors all facets of the work-study process, including payroll, work authorization, job descriptions, off-campus contracts and timesheets. Reconciles federal and state work study accounts monthly with the Finance Office and prepares monthly student usage reports. Communicates with work-study supervisors and departments on hiring work-study students and timesheet procedures. Coordinates outreach projects while identifying community partners to collaborate with to ensure the ACC district and surrounding area continue to be educated on the benefits of Financial aid.

Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Responsible for the management of the Federal/State Work-Study program.

Responsible for the management of 1.2 million dollars in Federal/State work-study funds which includes full allocation and redistribution of aid if necessary.

Maintains work-study job descriptions, pay rates, job placement.

Collaborates with departments to create work study positions opportunities which align with student’s Area of Study.

Confers with potential employers to communicate objectives of the work-study program.

Counsels students using the Guided Pathway model to foster the development of satisfactory job performance.

Identifies Business & Industry partners to establish off-campus work study positions related to student’s Area of Study.

Audits work-study files stored on campus to ensure readiness and completeness.

Trains financial aid staff on work-study policies, procedures and updates.

Grants access to campus staff for necessary tools needed to process work-study files.

Liaison between financial aid and human resources.

Coordinates work-study orientation for students and supervisors annually; one on one orientations conducted as needed.

Assists to reconcile student information in financial aid database with payroll and accounting records.

Assembles data for periodic reports on payroll activity and categories of expense, especially for detailed facts and figures provided in the annual FISAP report that determines the level of federal work-study funding for the following year.

Represents the financial aid office at open house, college fairs, high school nights, Riverbat Access, and all other on or off campus events pertaining to new student enrollment.

Collaborates with the campuses and Financial Aid district leadership to identify potential community partners to assist with educating the ACC district members about financial aid opportunities.

Coordinates internal outreach projects to include staffing, monitoring, and communications with internal departments.

Attends outreach functions and participated in events that are geared towards increasing student access to financial aid resources.

Provides measurable outcomes regarding financial aid outreach programs with the intent to assist toward the increase of financial aid recipients at ACC with the assistance of enrollment management.

Recognizes emerging trends in work-study and outreach and prepare for changes that may occur as a result of these trends.

May supervise hourly employees.

KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Student financial aid processes and activities.

Knowledge of Guided Pathway model.

Federal and state regulations pertaining to financial aid programs.

Work study programs and financial aid outreach programs.

Customer services techniques and practices.

SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining an established work schedule.

Effectively using interpersonal and communications skills, including tact and diplomacy.

Effectively using organizational and planning skills with attention to detail and follow-through.

Providing information and guidance in relation to student financial aid programs.

Reviewing financial aid applications and determining eligibility.

Performing general clerical activities associated with financial aid services.

Maintaining confidentiality of work-related information and materials.

Establishing and maintaining effective working relationships.

Determining individual benefit eligibility.

Ability to multi-task and/or lead projects to ensure they are completed within timeframe and budget.

Demonstrated ability to work effectively with both internal and external groups with a cultural, racial and ethnically diverse background.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.

Use student information and database systems.

Required Work Experience

Two years related work experience.

Required Education

Bachelor’s degree.

Other Preferred Qualifications

Reliable transportation for local area travel.

Physical Requirements

Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.

Occasional lifting of objects up to 10 pounds.

Work is performed in a standard office environment.


Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

HR Use Only

Updated 04-03-2019

ACC Benefits Overview

Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

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