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Job ID: 206657

Graduate Student Advising Officer (4575U) - 50015
University of California, Berkeley

Date Posted Mar. 3, 2023
Title Graduate Student Advising Officer (4575U) - 50015
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Counseling Services

Graduate Student Advising Officer (4575U) - 50015

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

Located within the world's finest public university and one of the most diverse regions in the nation, the UC Berkeley School of Social Welfare strives to transform the systems that perpetuate poverty and social disadvantage.

Berkeley Social Welfare develops effective leaders and scholars committed to solving complex social problems; produces, disseminates and utilizes research to improve social-service delivery and policy through critical thinking and evidence- based knowledge; and prepares the next generation of culturally-competent social workers, researchers and teachers dedicated to serving the most vulnerable members of our society.

Using skills as a seasoned, experienced student services professional, the Graduate Student Services Advisor supports Berkeley Social Welfare's academic mission by providing the full range of student services for Social Welfare graduate students. This position independently advises students and resolves student services-related issues on the full range of academic issues inherent within Social Welfare graduate degree and certificate programs.

The incumbent will retrieve and analyze data from the Student Information Systems to support recommendations for program improvement. They will maintain policy compliance and fair administration of policies; and serve as a conduit of information between students, faculty, School administration and central campus administration on policies, procedures, and issues relevant to graduate education. Guidance on issues requiring in-depth knowledge of specialized programs is provided by offices specializing in those fields, e.g., the financial aid office, graduate division, or student learning center, OR by the dean, faculty or leadership of the school.

Application Review Date

The First Review Date for this job is: 03/16/2023.


Academic Advising:

  • Designated Graduate Student Affairs Officer (GSAO) for graduate students enrolled in Social Welfare doctoral and professional master's degree programs. Shares advising caseload with one other GSAO. Advises students, faculty and staff on school and university policies and procedures governing graduate degrees; reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions to Head Graduate Adviser.
  • Facilitates resolution on re-enrollment or scheduling problems; recommends petition exceptions that affect the requirements of multiple departments.
  • Collaborates with students, faculty and staff to identify and implement innovative approaches to meeting the academic and student engagement needs of a diverse and changing student body.
  • Advises students and faculty on policies related to student conduct, student grievances, disputes, and issues regarding discrimination.
  • Makes referrals to and liaises with campus units responsible for administering student conduct, grievances, and discrimination complaints.
  • Utilizing an in-depth knowledge of the field, counsels' students on post-degree information and practices related to professional credentialing, licensure, and post-doc opportunities.

Recruitment and Admissions:

  • Advises prospective applicants to Social Welfare graduate degree programs on necessary academic preparation and appropriateness of program as it pertains to the prospective applicant's goals.
  • Collaborates with student services team and faculty to plan and implement outreach programs with specific target audiences and institutions.
  • Develops and conducts regularly scheduled program information sessions throughout the year; represents program at graduate recruiting events; coordinates and arranges student recruitment and new-admit visits to Berkeley.
  • Utilizing in-depth knowledge of admissions criteria, helps rank applicants for admissions.
  • Evaluates domestic and international transcripts for degree eligibility.

Financial Aid:

  • Advises students on financial aid options including departmental, campus and extramural fellowship opportunities; collaborates with other student serves staff (GSAOs) and faculty to recommend and select fellowship recipients; coordinates the administration and awarding of student fellowships, grants and other awards; assists faculty with recruitment and selection of academic student employees as needed.

Program Coordination:

  • Collaborates with other student services staff, Dean's Office and faculty to plan and implement complex, high-visibility student events, including new graduate student orientations; academic success strategies; and student life engagement/enrichment programs with a focus on equity, inclusion and belonging.
  • Provides day-to-day direction and support to student assistants responsible for maintaining incoming email accounts for admissions and student services.

Required Qualifications

  • Thorough knowledge of advising and counseling techniques, particularly for graduate and professional degree students.
  • Knowledge of and/or can quickly learn University-specific computer application programs, major office, database, and internet software packages.
  • Knowledge of and/or can quickly learn University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Solid verbal and written communication skills.
  • Strong interpersonal skills.
  • Multicultural competencies; ability to work with diverse populations.
  • Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars.
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Absolute ability to maintain confidentiality
  • Absolute reliability to meet deadlines.
  • Able to work occasional evenings/weekends for special events.
  • Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

  • Knowledge of policies, regulations, and practices for awarding financial aid.
  • Specialized knowledge of particular programs for social work graduate students.

Salary & Benefits

This is a 1yr, full-time (40 hours/week), contract appointment, eligible for full UC benefits with the possibility of extension. This is a monthly paid, exempt position.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary that the University reasonably expects to pay for this position is $72,500.00 - $82,500.00. The full pay scale range for this position classification is $56,500.00 - $97,300.00 (grade 21).

How to Apply

  • To apply, please submit your resume and cover letter.

Referral Source info
This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee" and then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.
Other Information

  • This is not a visa opportunity.
  • This position is eligible for up to 40% remote work.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.

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