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Job ID: 167375

Manager, Student Affairs Technology Projects
Austin Community College District

Date Posted Sep. 16, 2021
Title Manager, Student Affairs Technology Projects
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Student Services
    Information Technology

Job Number 2109041

Manager, Student Affairs Technology Projects

Closing Date: 09/30/2021

Take me to ACC’s online application.

Position Information


Highland Business Center


Typical Hours are Monday – Friday 8 a.m. – 5 p.m. with some evenings and weekends


Manager 3/125 ($61,027.00 – $87,180.00)

FLSA Status


Reports To

Director, Student Affairs Communication

Criminal Background Check

Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC’s College Police department.

College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Reflects the diversity of our community.

Values intellectual curiosity and innovative teaching.

Is attracted by the college mission to promote equitable access to educational opportunities.

Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.

Welcomes difference and models respectful interaction with others.

Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development
by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

Provides project management and guidance for project scope, implementation, continuous improvement, and subsequent maintenance by the business owner for key Student Affairs technology platforms — which include, but are not limited to, ERP/SIS and CRM platforms. Responsible for the design, development, coordination, and management of Student Affairs technology projects and programs, and supervision of staff.

Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Oversees the intake of newly proposed student affairs technology projects, ensuring that appropriate business assessments and project stakeholders are identified.

Acts as a liaison between Student Affairs and IT ensuring communication and understanding of project scope and deliverables.

Establishes understanding of how technology fits into strategic goals of aligned business units.

Establishes specific needs and project scope requirements; evaluates alternatives, and prepares budget estimates.

Utilizes project methodology and processes to coordinate project activities with stakeholders and others.

Partners to construct project documentation and facilitates approvals to ensure project deliverables are acceptable and fulfill the terms of the project charter. Monitors and manages project tasks to ensure projects are completed within expected timeline.

Liaises with other technology partners in other divisions to coordinate projects, determine potential overlap, and identify additional stakeholders.

Directs and manages projects to meet the established project scope, budget and schedule; meets with stakeholders and project members to resolve potential problems and address concerns.

Prepares reports to update project status to College leadership, project members, and stakeholders.

Collaborates to establish processes, improvements, and technology training to ensure consistency for divisional and departmental staff.

Assesses and analyzes opportunities so leadership can make informed decisions, monitors the progress and schedule of projects, and communicates with project stakeholders, management, and other relevant parties to ensure visibility and alignment into project milestones.

KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Project management methodologies, experience in Agile delivery methodologies is a plus.

Information technology and instructional resources technology terminology, practices, policies, procedures, and specification development of hardware and software.

Familiarity with current and emerging educational technologies.

Knowledge and experience with student information systems and customer relationship management.

SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining an established work schedule.

Maintaining confidentiality of work-related information and materials.

Effectively using interpersonal and written communications skills, including the use of tact, diplomacy, understanding, and valuing all contributions.

Effectively using organizational and planning skills with attention to detail and follow-through.

Establishing and maintaining effective working relationships.

Working in a collaborative manner with diverse constituencies.

Assessing and prioritizing multiple tasks, projects, and demands.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.

Web conferencing tools such as Google Hangouts and WebEx.

Use and experience with Google Suite tools.

Updating websites using content management solutions.

Required Work Experience

Two years related work experience including project management experience.

Preferred Work Experience

Experience in a higher education setting.

Supervisory experience.

Required Education

Bachelor’s degree.

Preferred Education

Project Management Professional (PMP) certification.

Special RequirementsLicenses/Certifications; Other

Valid Texas Driver’s License and reliable transportation for local Austin area travel.

Physical Requirements

Work is performed in a standard office setting.

Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.

Occasional lifting of objects up to 10 pounds.


Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

HR Use Only

Updated 09-13-2021.

ACC Benefits Overview

Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

Please see the job description for contact details
pertaining to this university job announcement.


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