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Job ID: 219697

Office Assistant 2 (Calculations), Student Accounts
University at Buffalo, The State University of New York

Date Posted Aug. 15, 2023
Title Office Assistant 2 (Calculations), Student Accounts
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Student Accounts
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Administrative Support/Services
The Department of Student Accounts within Business Services at the University at Buffalo is seeking an Office Assistant 2 (Calculations). This position is customer service oriented and the primary duties you will be responsible for are:

  • Provide customer service via phone and email - respond to student inquiries and provide information as needed
  • Post payments to appropriate accounts including third-party payments, monthly collection agency payment rosters and alternative loan payments
  • Process mail on a rotational basis
  • Cashiering functions to include daily reporting and account reconciliation
  • Collection account review, analysis and outreach
  • Crosstrain on other functions within the Cashiering and Collections area of Student Accounts

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking, and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

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