Veterinary Hospital Receptionist (S#273)
Posting Date: May 05,2022 Posting End Date: August 05,2022
Position: Veterinary Hospital Receptionist Department: Veterinary Medical Teaching Hospital
Status: Full-time
Special Qualifications
In keeping with the President’s commitment to Tuskegee University seeking "One Tuskegee," the ideal Veterinary Hospital Receptionist will possess the willingness to use their expertise to assist in transforming Tuskegee into a leading 21st century living and learning environment.
Essential Duties and Job Responsibilities
Greet clients with a positive and friendly attitude and professionalism at all times in this job capacity
Process clients’ pets for admission into and discharge out ofTU-VMTH
Answer telephone, relay messages relative to the clinical area
Duplicate, fax, xerox, and collate materials as needed
Maintain internal communications, work flow, and patient care
Ensure all referral veterinary records have been added to the medical record
Ensure all send out laboratory results have been added to the medical record
Obtain records and results by accessing external systems
Type/input office related materials
Code and file case records for the VMTH (small animal, large animal and ambulatory clinics)
Complete assigned duties and reception check-lists during shift
Abide by the protocols and policies as defined by the American Animal Hospital Association within its definition of a "Veterinary Client Representative"
Accept payments and deposits from clients
Assist coworkers during busy hours
Attentive to client’s needs to ensure satisfaction
Qualifications
High school graduate
Experience working in a veterinary or medical practice or at least one year of experience in a customer service environment
Excellent customer service skills
Good communication skills
Verbal skills needed for telephone and person-to-person interactions
Literacy skills needed for understanding of documents created and used
Good computer skills and demonstrate experience with operating standard office equipment
Ability to work within a team and perform with minimum supervision
Ability to communicate and work well with a diverse population
Ability to deal with the public in a tactful and courteous manner
Ability to plan, organize, and coordinate
Ability to multitask as well as ability to set and change priorities in a fast-paced, high-pressure environment while maintaining a positive attitude
Ability to set priorities and solve problems
Dependable and capable of following instructions
Salary
Commensurate with education, training and experience
Additional Position Information:
Does this position require weekend and after work hours’ job responsibilities? Yes
Is this position funded through restricted outside funding? Yes
*The statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. **
Applications are available at the following link:
https://www.tuskegee.edu/Content/Uploads/Tuskegee/files/HR/Fillable-TU-EMPL…
Each applicant, including all current/existing employees, must complete and submit a Tuskegee University employment application, resume/CV, a list of (3) to (5) references (with detailed contact information) and copies of unofficial transcripts (official transcript(s) will be required upon hire). Applicants must meet the minimum qualifications and submit a completed application packet in order to be considered for the position. The University reserves the right not to fill the position in the event of budgetary or operational constraints. Application packets with missing information will be considered incomplete and will not be processed.
Human Resources Department
Attn: Employment/Recruitment
101 Kresge Center
Tuskegee University
Tuskegee, Alabama 36088
Email Address: employment@tuskegee.edu
Equal Employment Opportunity Employer-Male/Female/Veteran/Disabled
Federal law requires identity and employment eligibility verifications on Form I-9 within three (3) business days of
employment. Must be able to pass a background check.
