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Job ID: 121396

Crisis Manager
University of San Francisco

Date Posted Mar. 25, 2019
Title Crisis Manager
University University of San Francisco
San Francisco, CA, United States
Department N/A
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Counseling Services

Crisis Manager

University of San Francisco


USF Hilltop Campus

Job Title:
Crisis Manager

Job Summary:
The Crisis Manager, reporting directly to the Senior Director of CAPS, is responsible for providing brief therapy to a culturally diverse student population, crisis intervention, and consultation and referral to faculty and staff. As educators, they are involved in the training and supervision of psychology interns and postdoctoral fellows and in psychoeducational outreach to the campus community.

Full Job Description:
As part of the larger staff in University Life, the Crisis Manager collaborates and cooperates across divisions and departments to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition and commits to:
  • Promoting a common good that includes the needs of all students
  • Engaging differences in a manner that allows students to learn from the diversity of perspectives, experiences and traditions that exist within the University community
  • Providing experiences that challenge students to develop spiritually, intellectually, emotionally, physically, socially, culturally, and morally in order to prepare them to contribute to the University community
  • Drawing out the leadership qualities inherent in every individual, and to providing opportunities for students to apply knowledge and skills
  • Creating an environment that supports a socially responsible way of being together in a community
  • Recognizing and celebrating the achievements and contributions of all students

  • Provides clinical assessment and intervention to walk-in/crisis students
  • Maintains a caseload of higher risk clients
  • Collaborates with Associate Director of Case Management and other campus service delivery offices as well as faculty, staff, families, and off campus service providers in planning and management of students with mental health treatment needs
  • Acts as a liaison between CAPS, community providers, and referral resources.
  • In coordination with the Associate Director of Case Management, facilitates hospitalization process and discharge planning for students experiencing a mental health crisis.
  • Provide 24 hour crisis consultation to Residence Life, Student Life Division, Public Safety, and other administrative units of the University staff (on call phone rotated through staff)
  • Provides supervision and training to center psychology interns and post-doctoral level trainees
  • Attends and participates in clinical supervision group and staff meetings
  • Attends various university functions deemed appropriate by the Senior Director
  • Performs other duties related to job as directed by the Senior Director


The Crisis Manager should have an interest in working within the context of a diverse, Jesuit Catholic university located in an urban, multicultural area; APA approved program preferred; doctorate in clinical or counseling psychology or education; license eligible to practice in the State of California; experience within a university counseling center strongly preferred; prior brief therapy experience.

  • Training and experience in responding to mental health crises
  • Understanding of and commitment to the mission of University of San Francisco
  • Ability to utilize effective organizational skills
  • Ability to work in a busy student environment
  • Ability to think abstractly, solve problems, and effectively balance managing people and tasks
  • Ability to understand and relate well to students and others of diverse backgrounds.
  • Ability to maintain and manage confidential information
  • Ability to manage challenging situations including experience with crisis management, brief, time-limited psychotherapy and referral
  • Experience providing outreach and training to a diverse university population preferred
  • Knowledge of relevant ethical and legal parameters of professional practice
  • Excellent communication skills, including strong command of grammar and writing skills
  • Able to work independently with little supervision, be proactive, and take initiative

Full time

Pay Rate:

To apply, visit

The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to Change the World From Here. For more information, visit


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