Medical Biller (4722C), Optometry Clinic - 36493
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We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles
, our Principles of Community
, and our Strategic Plan.
UC Berkeley School of Optometry operates clinics 7 days per week, year-round, providing vision care at more than 70,000 patient encounters per year in 13 primary and specialty care departments. The majority of patients have some form of government or private vision or medical insurance that they utilize for service.
The Billing Department is responsible for executing and coordinating insurance billing activities including the paneling of faculty providers, reviewing medical charts for billing accuracy and compliance, claims submission, payment reconciliation, payment follow-up and resolving patient insurance issues.
Under the supervision of the Clinic Operations Manager and collaborating with other members of the billing team the ____Assistant III assures that billing and payment processing is completed in a timely, accurate and compliant manner. The position also provides customer service to patients with billing concerns, students with insurance questions and professional feedback to clinic faculty, staff and administration on billing related issues.
Application Review Date
The First Review Date for this job is: June 7, 2022.
- Prepare and submit insurance claims to medical and vision insurance providers produce patient statements.
- Assist in verifying completeness and accuracy of charge captured information by reviewing daily schedule and charts for appropriateness and completeness of charges, PQRS and Meaningful use data.
- Using the Practice Management System, generate and scrub claims taking corrective action in a timely manner.
- Generate claims batches and transmit to carrier electronically.
- Review claims transaction reports to capture detail related to first-blush denials. Identify and make corrections to denials, alerting Clinic Administration, IT of chronic denials due to coding selections. Correct rejected claims that result from: no ID number, wrong gender, wrong age, etc. and rebill claims.
- Review and resolve any claims that have been on HOLD status to resolve payment or billing issues.
- Send statements to patients.
- Process EOP's and monitor claim and patient payments.
- Post payments to visits in the electronic medical records system upon receipt of payment for claims.
- Process claim balances to secondary payors or patient balances as required.
- Correct and resubmit denied claims as required.
- Monitor unpaid claims and follow up with insurance carriers in a timely manner to insure payment.
- Monitor delinquent patient accounts and convert to collections as required.
- Generate regular reports on the status and completeness of insurance and patient responsible balances, payments, adjustments and write offs.
- Daily Deposits
- Reconcile cash, checks, and credit card payments from the previous day to Eyecare daily payment report.
- Reconcile Daily Parking tickets to parking report in Eyecare.
- Prepare Deposit Report for internal reporting.
- Prepare Deposit Bag for the bank, and submit Deposit to campus following best practices and guidelines.
- Assist in training staff, faculty and students in compliant charting and posting of charges.
- Provide professional feedback to faculty and staff on data entry or compliance issues that hinder the timely completion of the billing process
- Report repeated problems to clinic administration.
- Maintain fee schedules.
- Work with clinic administration and IT department to insure proper maintenance of fee schedules and insurance allowed amounts in Eyecare PM/EMR to insure proper automated posting of charges to patient ledgers.
Assist in credentialing/paneling faculty with insurance carriers.
- Maintain accurate rosters of providers per insurance carriers as assigned. Communicate roster status as required to insure patients are scheduled with credentialed providers.
Monitor the need to acquire referrals and insurance authorizations.
- Monitor appointments for patients with medical PPO or HMO insurance, acquire authorizations and referrals as required. Communicate patient financial responsibilities to appropriate parties.
Other duties as assigned.
- Employment experience in health insurance industry such as customer service and claims processing.
- Full knowledge of or ability to learn ICD-10 (9) CPT, HCPCS.
- Experience with monitoring the proper posting of charges and chart review.
- Experience with insurance verification, authorization, claim submission and follow up process.
- Ability to communicate /train staff and providers in new and or proper methods for authorizing care, posting of charges, submitting claims and compliant documentation of visits.
- Applicant must have full knowledge of or ability to learn insurance co-pays, deductibles, coinsurance and capitation.
- Broad understanding of or ability to learn Medicare billing, CMS rules PQRS (PQRI) and EHR meaningful use.
- Understanding or ability to learn Medi-cal, Blue View Vision, Private insurance, VSP, Vision Plans, EOB's, payment polices, rules and regulations.
- Knowledge of or ability to learn medical coding sufficient to verify completeness and accuracy of coding insurance claims.
- Demonstrated ability to research and find solutions to common billing issues.
- Strong public relations skills and a keen sense of quality customer service.
- Excellent written and verbal communication skills.
- The ability to accurately manage detailed information.
- Must be results driven and team oriented.
- Ability to handle sensitive information and maintain confidentiality.
- High school diploma and/or equivalent training or experience.
- At least 2 years of experience in medical billing process including charge entry, payment posting and claim follow-up.
- Must be a creative thinker and be able to adjust processes and thinking to changing environments.
- Certified Medical Biller or individual with the ability to become certified preferred.
- Applicant should possess a strong knowledge of or ability to learn Compulink Advantage (PM/EHR).
- Bachelor's degree in related field and/or equivalent training or experience.
Salary & Benefits
Hourly pay for this role is commensurate with experience. For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.
- This is a career, 100% full-time, 40-hours per week appointment, eligible for full UC benefits.
- This is a remote-friendly position, eligible for 100% remote capability.
- This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=36493&PostingSeq=1