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Job ID: 183639

Billing Administrator
Tufts University

Date Posted Apr. 12, 2022
Title Billing Administrator
University Tufts University
Boston, MA, United States
Department The Trustees of Tufts College
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
    Classified Staff
    Classified Staff
  • Fiscal Services
    Fiscal Services


Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Clinic Billing Operations (CBO) supports patient care services billing for TUSDM. This Medical and Dental Billing team, along with other members of the Finance and Administration team, supports the financial management and administration of the dental school. This is hybrid position that reports to a Billing Manager, supporting the Billing Management team and works closely with the dental school clinics.

What You'll Do

The Billing Administrator (BA) supports the Dental School Clinics’ daily billing operations and is responsible for the overall functional management of all billing practices aspects, working continuously to improve Clinic Billing Operations’ internal controls to enhance clinic revenues, increase collections and improve internal/external customers’ experience. The BA is the first-line resource for billing team projects and streamlining of revenue cycle processes. This role directly supports the Director, Billing Operations and Billing Managers. The performance of this position has a direct impact to clinic revenue and it identifies opportunities to reduce denials and enhance revenue. This individual is responsible for ensuring that all billing aspects are compliant, processed timely, accurately and appropriately, following all applicable dental/medical billing, federal, state and/or Tufts University guidelines, implementing appropriate and timely changes/updates, as guidelines dictate, while ensuring billing team members are meeting or exceeding billing metrics, by auditing and monitoring performance. Responsible for managing the functions of accounts receivable, revenue collection, insurance billing, patient billing, payment posting and billing related account adjustments. Additionally, the individual needs to have the ability to prioritize duties/tasks in a fast-paced environment with numerous competing deadlines, while maintaining complete accuracy, with extremely exceptional attention to detail.  

What We're Looking For

Minimum Required Experience, Education, Background, And Certifications/Licenses

Bachelor’s Degree/Associate’s Degree preferred or High School degree/GED and 5 plus years of experience in a directly related area, such as a fast-paced dental/medical setting, with applicable dental/medical healthcare expertise. Working knowledge and demonstrated expertise with ADA codes and dental billing, including commercial dental/medical insurance coding/billing practices.  Needs to be driven, Excel knowledge, innovative, independent, self-starter, a leader, team player, analytical intelligence, exceptional attention to detail, have healthcare business or insurance knowledge, ability to effectively communicate technical information, aptitude and willingness to learn and to drive change. Dental coder certification (CDC) required, or within 1 year of hire date.

Additional Preferred Experience, Education, etc. 

Bachelor’s Degree preferred.  Certified Dental Coder (CDC) applicant with 7 - 10 years of medical/dental insurance coding/billing. Knowledge of third-party billing. Expert knowledge of MassHealth and Medicare regulations and guidelines, and applicable CPT Codes and ICD-10 Codes. Excel expert. Working axiUm software knowledge.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer - minority/females/veterans/disability/sexual orientation/gender identity.

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