Financial Aid Advisor (4526U) , Berkeley Law 5424
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles
, our Principles of Community
, and our Strategic Plan
Application Review Date
The First Review Date for this job is: February 12, 2020
UC Berkeley's School of Law is one of the nation's great centers for legal education, ever exploring and pushing new intellectual boundaries while tackling urgent, real-world issues. The law school is also known for its vibrant and engaged community of students and scholars who are committed to providing leadership and making a difference on problems of local, national and global import. Currently ranked among the top law schools in the country, the School of Law has ambitious development goals as it looks to continue producing leaders in law, government, and society.
Berkeley Law is committed to providing one of the best suites of financial aid programs of any top law school in the country. The Financial Aid Office helps a diverse array of students obtain grants, fellowships, and scholarships based on need and/or merit, as well as an array of federal, private, and institutional student loans.
The Financial Aid Advisor provides excellent financial aid counseling and customer service by resolving student questions and issues surrounding institutional, private, state and federal student aid. Interprets financial aid regulations, analyzes student data, and implements procedures to ensure regulatory compliance and timely delivery of financial aid.
This position provides financial aid information and advising to prospective, current, and graduated law students. In conjunction with the campus financial aid office, this position determines eligibility for institutional aid and loan programs, including Berkeley Law's Loan Repayment Assistance Program (LRAP.) This position reports to the Director of Financial Aid.
- Provides advice and information to current and prospective law students on financial aid options, policies, procedures, and regulations with regard to financing an education at Berkeley Law.
- Provides financial aid advising in person and by email or phone to prospective, current, and graduated law students.
- Provides individual counseling on routine issues of moderate complexity; occasionally provides individual counseling on non-routine, sensitive aid issues.
- Advises and provides information to students on federal loan repayment options available.
- Analyzes reports to resolve eligibility problems.
- Navigates institutional databases to identity issues affecting an individual student's aid processing.
- Analyzes financial data, family circumstances, and educational goals and applies knowledge of federal, state, University and outside agency laws, regulations and policies to determine students' eligibility for various types of aid, with particular emphasis on LRAP.
- Utilizes federal databases to analyze loan portfolios and issues affecting an individual student's eligibility for the LRAP (Loan Repayment Assistance Program.)
- Calculates eligibility for and processes LRAP forgivable loans by analyzing a variety of factors such as income, family size, employment, student loan payments, and other program requirements.
- Determines eligibility for forgiveness for LRAP loans; aids in the review and loan creation process.
- Coordinates with departments external to the Law School to execute LRAP administrative processes.
- Appropriately identifies issues requiring escalation to the Assoc. Director of Financial Aid for LRAP or the Director of Financial Aid (deviations from policy, setting of precedent, etc.)
- Identifies available resources and unmet needs to determine appropriate allocation of aid awards for individual students.
- Recommends and occasionally implements improvements to internal operational processes given available resources.
- Suggests recommendations to existing financial aid procedures given available options to benefit students.
- Develops and maintains office desk guides by documenting internal procedures for responsible tasks.
- May consult with other UC departments or external agencies on procedural issues affecting an individual student's eligibility for aid.
- Participates on department committees, such as Grad/Professional financial aid, LRAP, and financial literacy committees.
- Participates in outreach services, including presentations, to prospective and current students.
- Suggests recommendations to online content and email campaigns to improve communications to law student populations
- Knowledge of policies, regulations, and practices for awarding financial aid.
- Knowledge of University policies, processes, and procedures or the ability to learn quickly.
- Strong knowledge of advising and counseling techniques.
- Ability to apply knowledge of policies and aid options to individual situations.
- Problem identification and critical thinking skills.
- Ability to calculate financial aid eligibility with attention to detail and accuracy.
- Ability to learn and apply knowledge of federal loan repayment programs to individual student situations.
- Organizational skills and ability to prioritize work and meet deadlines.
- Strong written and verbal communication skills.
- Ability to communicate complex issues clearly to a diverse student population.
- Strong attention to detail.
- Active listening skills.
- Strong customer service orientation.
- Strong interpersonal skills.
- Excellent computer skills, including proficiency with MS Office.
- Experience using Financial Aid and LRAP databases.
- Aptitude for learning new technologies, such as University-specific computer application programs.
- Experience using - or ability to quickly learn - tools such as Microsoft excel, Microsoft access databases.
- Ability to work in a team setting.
- Ability to maintain confidentiality while working with sensitive information.
- Bachelor's degree in related area and/or equivalent experience/training.
Salary & Benefits
This is a non-exempt, biweekly paid position. The hourly pay range of the position is $26.85-$30.27, commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=5424&PostingSeq=1