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Job ID: 139297

Office Manager - New Student Services (4722C) - 6189
University of California Berkeley

Date Posted Feb. 26, 2020
Title Office Manager - New Student Services (4722C) - 6189
University University of California Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Administrative Support/Services

Office Manager - New Student Services (4722C) - 6189

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: March 9, 2020

Departmental Overview

The Office of the Associate Vice Chancellor and Dean of Students in Student Affairs is dedicated to creating an inclusive environment that helps all students reach their educational, aspirational, and personal goals.

We advocate for the needs of students. We help community members navigate UC Berkeley. We promote diversity and prepare students to contribute to a changing world. We support student health and well-being. We facilitate belonging, community, and leadership development. Above all, we foster compassion and care.

The mission of New Student Services is to give each undergraduate student the support and resources needed for a successful transition to UC Berkeley: academically, socially, emotionally, and culturally. We do this through pre-arrival communications, streamlined academic advising efforts, mandatory trainings, and in-person orientation and welcome events. Beginning in 2017, New Student Services hosts Golden Bear Experience, a brand-new orientation process for approximately 10,000 new undergraduate students. This new program has necessitated many changes within the staffing structure and responsibilities of the staff in New Student Services.

The Office Manager maintains key responsibilities in New Student Services. This person manages our customer service efforts, including fielding inquiries from new students, parents and supporters, and campus partners. To this end, they supervise the student clerks who perform these functions on a daily basis. The Office Manager maintains confidential student employment records and abides by FERPA standards at all times. Additionally, on behalf of the Dean of Students immediate office, the Office Manager tracks and maintains records of students who complete mandatory educational trainings related to Title IX, alcohol, and mental health. The Office Manager maintains inventory of all office and programmatic supplies, and places orders as needed. The Office Manager coordinates logistical arrangements for events, and assists the staff with calendaring, work flow, and travel arrangements.

  • Maintains inventory of all office supplies and necessary purchases and prepares such supplies for events.
  • Works directly with Business Operations to request all tickets and purchase orders.
  • Research and recommend vendors/prices/equipment and may identify substitutes.
  • Prepares responses to routine correspondence.
  • Supervises student office representatives.
  • Manages office phone, voicemail, and email.
  • Supports student data tracking, including exemptions, accommodations, and matching of data.
  • Develops documentation of timelines, descriptions, requirements, supplies, and processes related to various events and responsibilities.
  • Tracks student attendance at mandatory education sessions.
  • Prepares reports and statistics based on information compiled from various specified sources.
  • May change formatting on spreadsheet to better display results.
  • Codes various assessment data related to programmatic surveys and staff performance.
  • Oversees administrative and logistical arrangements for trainings, orientations, and meetings involving multiple parties, receiving limited direction.
  • Determines special room and equipment needs.
  • Manages team's work flow calendar, which may require negotiating time and place.
  • Participates in professional development opportunities through the University, Division of Student Affairs, Dean of Students portfolio, and/or off-campus events.

Required Qualifications
  • Working knowledge in administrative procedures and processes including word processing, spreadsheet and database applications.
  • Requires verbal and written communication skills, active listening, critical thinking, multi-task and time management skills.
  • Demonstrated experience supervising student staff
  • Demonstrated experience working with student-facing programs
  • Working knowledge in administrative procedures and processes including word processing, spreadsheet and database applications.
  • High school diploma or equivalent experience/training

Preferred Qualifications
  • Previous administrative and operational experience in the workplace.
  • Knowledge of UC Berkeley and Division of Student Affairs.
  • Previous experience in orientation or new student-focused department

Salary & Benefits

This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience within the range of $26.82 - $27.71.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is a full-time, career position.

This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at:

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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