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Job ID: 130415

Undergraduate Student Services Advisor (4575U) - 27376 - 1151
University of California, Berkeley

Date Posted Oct. 3, 2019
Title Undergraduate Student Services Advisor (4575U) - 27376 - 1151
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Counseling Services
    Admissions/Student Records/Registrar
Undergraduate Student Services Advisor (4575U) - 27376 - 1151

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date

The First Review Date for this job is: August 19, 2019

Departmental Overview

The Department of Music was officially established by the California State Legislature in 1905, with the initial courses - a symphony orchestra, the student chorus and classes in harmony and counterpoint - offered the next year. A connection with the community was made immediately, with free 30-45 minute performances held in the newly-constructed Greek Theater on Sunday afternoons. The present Department presents a picture of both continuity and change from that time. The curriculum now encompasses music of Europe and the Americas, and musics of Japan, India, Indonesia, the Middle East, and the Caribbean. Free forty-five minute performances for the community morphed into our free Wednesday Noon Concert Series, as well as a full roster of evening and weekend concerts by excellent student ensembles presented in Hertz Hall.

In the intervening century-plus since its founding, the Department has grown greatly. Today it comprises an instructional program with roughly 120 majors and 65 graduate students taught by 19 full-time faculty, a roster of distinguished Bay Area artists offering individual musical instruction, and a staff of 10 professional, personable individuals, four buildings: Morrison Hall, Hertz Hall, and the Jean Gray Hargrove Music Library, the Center for New Music and Audio Technology and numerous other resources. Through its courses and concerts the department reaches out to thousands of students from other departments, to its many alumni, and to the general public.


  • Applying professional Student Services concepts, provides the full range of student services to student population served by the organization.

Academic Advising:
  • Advises faculty on departmental/school/college and university policies and procedures;
  • Reviews students' progress and advises students and faculty on requirements for degree/program completion;
  • Identifies students with progression problems and recommends interventions;
  • Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination and mental health.
  • Maintains all undergraduate student records.
  • Processes music minor applications.

Miscellaneous Front Office Support:
  • Assists with a variety of office duties: especially when student staff are not available.
  • Answers department phone; check and respond to messages.
  • Distributes mail.
  • Checks and replaces supplies.
  • Processes incoming department email and send messages as appropriate.
  • Responds to inquiries at the front desk as needed.
  • Supervise 1 work study student who maintains the student computer lab.

Recruitment, Admissions and Events:
  • Meets with visiting prospective students to give tours and answer admissions questions.
  • Advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals.
  • Evaluates junior college transfers, considering courses taken and knowledge of the quality of the specific junior college and music courses offered.
  • Plans and implements New Undergraduate Orientation and Reception in the fall semester.
  • Coordinates Golden Bear Orientation and other visits for prospective and incoming music major freshman and transfer students.

Enrollment and Scheduling Support:
  • Works with students to resolve enrollment issues.
  • Uploads the department schedule to Cal Central and makes adjustments as needed.
  • Maintains the Semesters database uploading the relevant information each semester and summer session.
  • Works with other staff to provide needed information for eligibility for the private instruction program.

Awards and Prizes:
  • Manages funds and procedures for prize competitions and awards.
  • Solicits applications and nominations and provides faculty committees with requisite information (financial information, individual student qualifications and policy interpretation) upon which to base their prize decisions.

Faculty Support:
  • Advises faculty on departmental/school/college and university policies and procedures.
  • Assists faculty and instructors with E-grade grading system, course enrollments, Instructor Drops, course evaluations, jury forms and ensures that all grades are filed by Registrar deadlines.
  • Maintains a networked database to give faculty and staff advisers online access to student records
  • Assists the Department Chair as needed.
  • Participates in curriculum planning in collaboration with chair, faculty and manager, and with other departments as needed.

Career Counseling:
  • Advises department/college/school students on the job market process, and the standards and norms specific to the student's field of study.
  • Advises on summer internship programs.
  • Develops and maintains network of departments and regional firms interested in hiring summer students.
  • Organizes job fairs.
  • Works with other staff to develop and enhance an alumni recruitment network.
  • Identifies and cultivates potential employers.

Committee Work and Career Development:
  • Serves as the staff representative to the Undergraduate Committee, apprising faculty committee members of policies and procedures.
  • Participates in campus-wide advising forums and committees as opportunities arise to share department concerns and participate in campus-wide solutions.
  • Attends trainings to maintain advising skills and for career development.

Required Qualifications

  • Working knowledge of advising and counseling techniques.
  • Knowledge or ability to learn of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Ability in problem identification, reasoning.
  • Ability to develop original ideas to solve problems.
  • Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
  • Ability to analyze and communicate trends in course enrollments
  • Ability to communicate effectively orally and in writing.
  • Strong attention to detail.

  • Bachelor's degree in related area and/or equivalent experience/training.

Salary & Benefits

This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $63,000.00 - $66,000.00.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit


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