Embry-Riddle Aeronautical University is currently recruiting for a Director of Advising, responsible for the development, implementation, and operation of a community of practice for advising at the Daytona Beach Campus. The Director supervises all professional academic advisors and reports to the Vice Provost of Academic Affairs. The Director will have dotted line responsibility to the college Deans to ensure the advising needs of their respective colleges are met. The director will collaborate with college deans, registrar, department heads and others throughout campus to develop student success and retention strategies through effective advising. The Director will work collaboratively with advisors to identify professional development opportunities, policy and process consistency, and cross training needs. Responsible for budget, communications, needs identification for the advising group as well as management/supervision of professional advisors. Will work with all programs and campus partners to continuously improve professional advising.
Academic Advising Leadership:
Develop the implementation of the Appreciative Advising model to frame advising sessions and communicate effectively with students across the campus.
Collaborate to develop standard operating procedures (SOPs) to assist students with registration, course selection, schedule changes, academic planning, college adjustment, and referral to college resources.
Work with Deans and faculty to develop standard processes for faculty to monitor student progress and notify advisors of any concerns and suggesting strategies for academic improvement and success.
Create campaign to educate students on university policies and procedures, degree requirements, application of transfer credit, and the value of engagement in co-curricular and extra-curricular activities.
Teach conflict resolution and problem solving skills related to academic matters.
Lead the program for professional development to maintain and enhance relevant advising skills and knowledge.
Provide leadership, supervise, and evaluate the DB Campus academic advisors and partner with campus constituents
Responsible for the development, implementation, and assessment of an advising community of practice
Manage budget, track statistics, and lead development of advising continuous improvement initiatives
Lead the collaboration with academic advisors from all colleges at DB to enhance advising services and implement strategies that further student success.
Participate in department meetings and functions as needed.
Serve as liaison to Admissions, Registrar/Records, Housing, Cashier’s Office, Dean of Students Office, International Student Services, Study Abroad, Ernie Central, and other departments and colleges as necessary.
Maintain accurate records, using technology resources. Be the primary software liaison to the CRM Salesforce project.
Other duties as assigned based on the needs of the university.
Master’s degree required. Area of study: Higher Education, counseling, psychology, STEM subject, or other related field.
Minimum of 5 years experience in advising or similar. Supervisory and management experience preferred.