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Job ID: 185452

Student Engagement Manager - Mentor Programs (4501U) - Engineering Student Services (ESS)
University of California, Berkeley

Date Posted May 11, 2022
Title Student Engagement Manager - Mentor Programs (4501U) - Engineering Student Services (ESS)
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Grant Writer/Technical Writer
    Communications/Public Relations

Student Engagement Manager - Mentor Programs (4501U) - Engineering Student Services (ESS)

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

The College of Engineering at UC Berkeley is recognized for its educational and research excellence, consistently ranking among the top three Engineering colleges in the United States. With more than 240 regular faculty members, 2,149 graduate students and 3,452 undergraduate students located in seven academic departments, Engineering is the second largest college on the Berkeley campus. A multiunit Dean's Office provides administrative, student services, development, and capital projects services. COE occupies ten buildings on the Berkeley campus and has extensive facilities at the Richmond Field Station.

The Engineering Student Services (ESS) organization provides engineering undergraduates with the knowledge, tools and support they need to thrive at Cal and beyond. The ESS Programs team provides a portfolio of co-curricular programs that provide academic, professional and leadership development, primarily focused on non-traditional students such as first-generation, URM, community college transfers, women, veterans, etc.

As programs constantly evolve and expand, this position will focus on designing, implementing and assessing the following a number of key programs in partnership with ESS advisors, faculty and other stakeholders:

Recognizing that mentorship plays a critical role in students' sense of belonging, wellness and academic success, the Engineering Student Services established the Berkeley Mentorship Cohort (BMC) to provide students the opportunity to engage with a mentor. The BMC is a high-touch, structured, phased mentorship program that provides students with a peer mentor in Phase 1 and will expand into providing students with a professional/academic mentor in later phases. The program provides mentors and mentees training and guidance throughout the mentorship engagement. This position will identify best practices relative to undergraduate mentor programs and will adapt and implement those best suited to the Berkeley Engineering community. In addition, the position will work closely with ESS leadership, COE leadership and COE development in expanding the program beyond the existing "families" of mentors. The position will also identify assessment criteria and tools, identify and implement adjustments and enhancements to the program based on feedback and outcomes data. Also, the position will work closely with COE Marketing and Communications to highlight program successes

The Engineering Scholars as Engaged Scholars (ES2) is a program that provides undergraduate engineering students with opportunities to combine their love of engineering and innovation with their commitment to social justice and underserved communities. The program fosters an engineering culture that reflects our richly diverse national community and prepares students to be engaged well-rounded citizens. Currently the program focuses on first year students and includes a fall seminar and spring course (CE157AC), which includes student projects with community partners. This position will support the existing program by recruiting new students, advising current students in the program, administering the courses, summer internships, conducting evaluation and assessment, and overall administrative support. In addition, this position will provide leadership to expand the program by working with the ESS team to develop new curriculum, identify and develop relationships with new community partners, and bring in new sources of funding. .

Application Review Date

The First Review Date for this job is: 5/16/22 - Open Until Filled


70% Program Management: Design, implement, assess and manage key ESS programs including: The Berkeley Mentor Cohort (BMC) and the ES2 program in partnerships with key stakeholders such as ESS Programs team, ESS advising team, faculty, department advisors and others.

Berkeley Mentor Cohort (BMC): Maintain and expand current phased program that includes upper-division mentoring lower-division students as well as grad students/professionals mentoring upper division students:

  • Research and identify mentor program best practices
  • defining and creating mentor and mentee training and expectations;
  • defining assessment criteria and timeframes; assessing pilot program;
  • expanding and pivoting subsequent phases of program as appropriate;
  • Marketing and reporting out on success and challenges.
  • Assists with grants and fundraising to support program activities
  • Prepares materials to provide program information to existing/potential sponsors
  • Develops materials to use for fundraising
  • Create, publish and update content for the program on the CAEE website; develop announcements and posts to social networking sites
  • Supervise student leaders to support logistics and program events
  • As program budget grows, hire and supervise staff member to support program operations

10% ES2 program management: Develops and implements ES2 program, events and/or communication strategies.

  • Manage application process
  • Recruit new students
  • Plan and coordinate existing program elements: fall seminar, spring CE157AC course, summer internships.
  • Plan and coordinate academic leadership and professional development workshops and community building activities.
  • May research various topics and gather relevant data to inform unit strategic plans, keeping management informed as necessary and providing input as required.
  • Coordinate room preparation, program planning, communications, announcements and any other logistical issues that may arise.
  • Create, publish and update content for the program on the CAEE website; develop announcements and posts to social networking sites.
  • Supports and coordinates introduction of new curriculum.
  • Supports plans to engage other potential instructors and campus units in program.
  • Develops and maintains relationships with community partners and other internal and external constituents. Responds to constituent inquiries.
  • Assists with grants and fundraising to support program activities.
  • Prepares materials to provide program information to existing/potential sponsors.
  • Coordinates meetings (which may include presentations by students) with program sponsors.
  • Develops materials to use for fundraising.

10% Participate in outreach and yield activities during admissions season for both freshman and transfers.

10% Other duties as assigned by supervisor.

Required Qualifications

  • Demonstrated knowledge of the theories and practice of counseling, learning, human and career development.
  • Knowledge in how to enhance students' intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.
  • Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching/learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy.
  • Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.
  • Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving; skills and experience in developing and administering programs designed to meet the diverse needs of students.
  • Knowledge and experience in researching, compiling and analyzing data, and generating reports.
  • Knowledge of research methodologies and research designs.
  • Knowledge of and experience in conflict management and intervention strategies.
  • Knowledge of Federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.
  • Bachelor's degree in related area and/or equivalent experience/training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University visit:

*Salary commensurate with experience.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

To apply, visit

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