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Overview

Tufts Technology Services (TTS) is a university-wide service organization committed to delivering technology solutions in support of Tufts’ mission of teaching, learning, research, innovation, and sustainability. With staff across all of Tufts’ campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community. We promote a collaborative, flexible work environment, embrace diversity and inclusion, and encourage personal and professional development. Learn more about TTS on our website. 

What You'll Do

Basic Requirements: 

• Skills and experience typically acquired through a Bachelor’s degree and 3+ years of experience in a professional environment
• 3+ years programming with Python, Powershell, Perl
• Knowledge of Windows and Linux systems (particularly RHEL) administration and TCP/IP networking
• Ability to thrive in a rapid-paced environment and love new challenges, blending big picture with attention to detail
• Proven experience assisting with the administration, support, and troubleshooting of IAM services:
  • directory services (Active Directory, LDAP, Azure AD)
  • authentication technologies (SAML, MFA, OAuth)
  • orchestration, provisioning or synchronization services
  • process automation using REST APIs.
• Strong organizational, analytical skills, and attention to detail are a vital part to the overall success of this position.
• Participate in on-call rotation
  • Sound judgment to solve technical problems, self-organize, and self-manage
  • Ability to communicate technical information, in both written and oral form, to varying levels of the organization. 

What We're Looking For

Preferred Qualifications:

• Deploying and administering Shibboleth and Grouper
• Experience with containerized systems in a production environment.
• Evaluating and implementing open-source solutions
• Supporting Office 365, Teams, SharePoint, OneDrive, AD, Email, and Messaging/Collaboration infrastructure
• Familiarity with Kafka producers and consumers
• Web application administration running under Apache/Tomcat/Jetty
• Experience with design thinking and other human centered design methodologies
• Experience working in higher education environment

Special Work Schedule Requirements:

• This is a remote position, and will be required to participate in on-call rotation

Pay Range

Minimum $100,100.00, Midpoint $125,150.00, Maximum $150,200.00
 

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.