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Lead Programmer Analyst

Position Information

Position Title: Lead Programmer Analyst
Department: Educational Opportunity Center
Posting Link: https://www.ubjobs.buffalo.edu/postings/58236
Job Type: Full-Time

Posting Detail Information

Position Summary

• Provide a critical role in on-site technology management as events dictate, to include assisting students at workstations, faculty/staff members in classrooms and offices, and supporting the A/V and technology for the BEOC Conference Center and Atrium.
• Perform an active role in the successful operation and activities of the EOC IT help. Deal directly with students, faculty, staff, and visitors to address technical issues.
• Support technology, audio/visual, and network operations and act as a liaison with UB IT, SUNY Central Administration-University Center for Academic and Workforce Development (UCAWD), various UB departments, other EOCs and partnering agencies.
• Maintain service to the BEOC network servers and provide troubleshooting response for problems or anomalies related to the operating system.
• Perform an active leadership role in the successful operation and in-house management of current and future software (e.g. Formstack, ScreenCloud, Banner, Onguard, Milestone, etc.).
• Develop and implement a comprehensive annual Technology Plan and Financial Plan/Budget in collaboration with the Director of Administrative Services.
• Monitor and report network performance issues to the Director of Administrative Services or UBIT as situations necessitate.
• Address and develop solutions for network and/or workstation performance issues with UBIT as situations necessitate.
• Perform troubleshooting and resolve application and hardware problems as they occur.
• Establish and maintain a working relationship with the University at Buffalo (UBIT)- in relation to installation of software such as Microsoft Office, antivirus, etc.
• Must be able to image and clone computers.
• Communicate with campus as required concerning phone problems, network problems specific to workstations and any system-wide upgrades.
• Serve in a leadership capacity for maintenance and enhancements of the BEOC website and work with other IT staff, Marketing Associate, faculty, staff and University personnel in maintaining continuity of the website.
• Creation, installation, management, and programming of database solutions, including but not limited to MySQL, MSSQL, and other databases utilized by the functional units of the BEOC.
• Maintain BEOC computer labs and kiosks workstations in order to maximize the full benefit of computer access to the BEOC student community.
• Provide key role in the ongoing planning, communication, and scheduling of technological resources for the BEOC.
• Develop and support technology-based systems used in carrying out the academic and administrative functions of the BEOC.
• Supervise, coordinate and schedule student assistants when available.

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

Minimum Qualifications

• Masters degree in computer science or information technology related field.
• An equivalent combination of education and experience will be considered.
• Basic HTML and JavaScript knowledge.
• Understanding Active Directory.

Preferred Qualifications

• Experience working in a diverse Adult Education environment.
• Three years minimum competence and understanding of tasks associated with computer user support services.

Physical Demands

Salary Range
$70,000 - $75,000

Special Instructions Summary

Is a background check required for this posting?
No

Contact Information

Contact's Name: Michelle DeBergalis
Contact's Pronouns:
Contact's Title: Director of Administrative Services
Contact's Email: mmdeberg@buffalo.edu
Contact's Phone: 716-645-1883

Posting Dates

Posted: 07/29/2025
Deadline for Applicants:
Date to be filled: 09/11/2025