Search for University Jobs in Staff & Non-Managerial Professionals

Job ID: 138996

Assistant Director of Admissions and Housing Operations/Financial Aid Coordinator (004575), International House, 6073
University of California Berkeley


Date Posted Feb. 20, 2020
Title Assistant Director of Admissions and Housing Operations/Financial Aid Coordinator (004575), International House, 6073
University University of California Berkeley
Berkeley, CA, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Classified Staff
  • Residential Life
    Financial Aid
    Admissions/Student Records/Registrar
 
 


Assistant Director of Admissions and Housing Operations/Financial Aid Coordinator (004575), International House, 6073

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

Founded in 1930 through a gift from John D. Rockefeller, Jr., International House is a 501 (c) 3 non-profit, self-supporting residential and community-oriented facility located in the southeast foothills of the Berkeley Campus. The historic complex is adjacent to the California Memorial Stadium along Piedmont Avenue. The building has six floors of 470 single and double residential rooms, including a conference center featuring the Chevron Auditorium with a capacity of 350, several other smaller meeting rooms, plus a library, and a dining commons with a capacity of 325. Since its founding, it has housed more than 95,000 residents including two Governors of California and eight Nobel Prize laureates. Its mission is to foster intercultural respect and understanding among people throughout the world across cultural, economic, and ethnic lines.

Each year I-House provides some 1,100 students and scholars from 75+ nationalities (including the USA) with an opportunity to live and learn together over the course of a typical 12-month cycle. With a renewed emphasis on the acquisition of intercultural leadership skills, I-House strives to augment and expand the impact of the residential life experience by encouraging lifetime personal and professional connections that transform lives and offer skills that enrich and enhance career opportunities. I-House's rich array of programs serves the residents, the campus and local community.

Responsibilities

The Assistant Director of Admissions/Financial Aid Coordinator is responsible for administering, managing and supervising certain prescribed functions of the Admissions Office as well as the planning, oversight and execution of the Front Desk operations at International House, including structure, policies and protocol. The incumbent is also responsible for the administration of the key card distribution for residents and work in collaboration with the Resident Support Services Manager, who oversees the Resident Assistant's (RA) to ensure effective and smooth operations of the House. The incumbent works cooperatively and supportively with other I-House professional staff members, UC Berkeley graduate department advisors, and members of the Board of Directors Financial Aid Committee in the assignment of organizationally-funded grants and named scholarships.

The incumbent supervises two (2) career staff (Front Desk Operations Coordinator and RSC staffer) and approximately 12 part-time student staff Front Desk Assistants (FDAs), who are responsible for greeting residents and guests, and student clerks in the RSC. During the summer, I-House operates as both a housing facility and conference center with many attendees residing at I-House. Residents include graduate and undergraduate students, visiting scholars and researchers from various learning institutions affiliated with the University. The Assistant Director works closely with the Director of Admissions and the Resident Support Services Manager on housing issues, including managing enrollment and space for incoming new residents and other groups of visiting students and program/conference participants.

The Assistant Director is accountable for developing communication strategies that balance the organization's commitment to excellence and exceptional customer service which include developing and implementing Front Desk policies, procedures and protocol for residents, staff and guests of I-House. General management includes consulting with the Director to fulfill long- and short-range strategic and departmental goals.

Key Responsibilities:
  • Creation and implementation of Front Desk policies and protocols.
  • Responsible for the creation, development production and updates of the Front Desk Operations Services Manual.
  • Responsible for the augmentation, management and streamlining of the check-in/out procedures and materials for incoming and outgoing residents, including check-in packets, keys, registration codes, etc.
  • Responsible for creation, management and implementation of the processes related to front desk staff, residential key processes, including but not limited to database management, key replacement processes, lock changes as needed with Physical Operations and clearance removals with UCPD.
  • Assumes primary leadership, establishes guidelines, support, evaluates and mentors the Front Desk Operations Coordinator and FDAs.
  • Responsible for day-to-day administration of the Resident Service Center (RSC) and the I-House laundry room, including supervision of relevant career and student staff, troubleshooting and addressing laundry machine problems, etc.
  • Develops communication strategies that balance the organization's commitment to excellence and exceptional customer service.
  • Assists with the development and implementation of policies, procedures and execution of Admissions operations, crisis and emergency protocols in accordance with University and professional association guidelines.
  • Creates and coordinates implementation of administrative and/or operational activities for all Front Desk operations and ensures achievement of operational objectives (operational, budget processes and space planning).
  • In collaboration with the Director, responsible for the development and implementation of ongoing in-service training for para-professional and professional departmental staff.
  • Responsible for developing and implementing programs for student outreach, recruitment and admissions
  • Responsible for administering, managing and supervising the activities of the Admissions Office
  • Develops proposals and recommendations in concert with the Director to guide and support a broader strategic direction for the department. Financial Aid Program - responsible for the financial aid needs assessment and awards recommendations for both domestic and international students residing at International House. Develops and implements a consistent and methodologically- sound process for computing awards and works cooperatively with colleagues in the assignment of various named Gateway scholarships and fellowships, including related program outreach activities and evaluation of financial aid candidates.
  • Advises students on financial aid options on campus, works with appropriate departments to ensure International House funds are distributed according to established guidelines.
  • In collaboration with the Director, responsible for the development and implementation of ongoing in-service training for para-professional and professional departmental staff.
  • Responsible for developing and implementing programs for student outreach, recruitment and admissions.
  • Responsible for administering, managing and supervising prescribed activities of the Admissions Office.
  • Provides transactional advising and guidance to student leaders participating in co-curricular programs and/or organizations on sensitive or non-sensitive issues.
  • Develops proposals and recommendations in concert with the Director to guide and support a broader strategic direction for the department.


Required Qualifications


Bachelor's degree in related field: i.e., Student Affairs/Residential Life, Education, Social Justice and/or equivalent experience and training.

Preferred Qualifications


Master's degree in related area and/or equivalent experience/training.

Salary & Benefits

Salary Range: $50,400.00 - $72,800.00 annual salary (DOE)

For information on the comprehensive benefits package offered by the University visit:

http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter, three professional references and resume as a single attachment when applying. All documents must be attached as a single document. Failure to submit the required documents may result in disqualification.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=6073&PostingSeq=1

<br><br>jeid-474f219fd0afe44bb51eaefab46ee133

 
Please reference AcademicKeys.com in your cover letter when
applying for or inquiring about this job announcement.
 
 

Contact Information

 
Please see the job description for contact details
pertaining to this university job announcement.

 

Refer this job to a friend or colleague!



New Search | Previous







RSS for the latest higher education jobs
Atom for the latest higher education jobs
Need a Sabbatical Home Near Berkeley?
AcademicHomes.com

Looking for a higher education job?