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Job ID: 120301

Area Coordinator for Residence Management
Villanova University

Date Posted Feb. 26, 2019
Title Area Coordinator for Residence Management
University Villanova University
Villanova, PA, United States
Department Administration
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Residential Life

Area Coordinator for Residence Management

Posting Number: 20191996S

Position Type: Staff

Recruitment Type: Internal/External Applicants

Work Schedule: full-time/12-months

Department: 361-Residence Life Office

Position Summary

The Area Coordinator for Residence Management is responsible for the administration and supervision of the residence halls, paraprofessional staff and students residing within assigned area of the campus. As a member of the department's professional staff, the Area Coordinator also shares responsibilities for staff training, selection and evaluation, hall programming, judicial affairs, hall operations and weeknight and weekend on-call responsibilities. 12 month on-campus residency required (furnished one-bedroom apartment, utilities, cable TV and internet access included).
Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Duties and Responsibilities

Selection, supervision, training and development of Graduate Resident Directors, Head Resident Assistants and Resident Assistants:
  • ensure accurate and timely completion of administrative tasks delegated to area staff;
  • articulate and supervise implementation of hall and university policies and procedures;
  • monitor and evaluate area staff performance; address performance issues as required;
  • conduct regularly scheduled individual and group meetings with area staff;
  • assist with the development and presentation of selection, training and in-service programs;
  • assist with the selection of paraprofessional staff;
  • ensure provision of duty coverage in assigned halls, coordinate break duty for area, develop and disseminate weekly/monthly duty rosters to designated departments.
  • oversee Graduate Resident Director collateral assignments, as assigned.

Development and maintenance of a clean, safe and functional living environment for residents:
  • conduct on-going assessments of the physical condition of buildings in designated area including: individual rooms, common areas and immediate ground areas. Submit and follow up on building maintenance requests;
  • build and maintain effective working relationships with Custodial and Maintenance supervisors and staff serving buildings in designated area;
  • coordinate and provide on-site supervision for area fire drills; coordinate routine fire safety inspections of individual rooms;
  • supervise dissemination, completion, retrieval and submission of Room/Apartment Condition Forms;
  • assist with identification of capital improvement projects for assigned halls;
  • maintain monthly records and generate year-end report for common area and floor/section damage billings for each hall in area; conduct end-of-year room assessments and complete data entry for individual room damage records and billings; adjudicate damage appeals from parents and residents.

Assist with student judicial affairs, crisis response, counseling and on-call duty rotation
  • communicate institutional expectations for staff and student behavior to area staff;
  • establish clear guidelines and expectations for policy enforcement and associated documentation with area staff;
  • ensure accurate and timely completion of incident and personal concerns reports by staff;
  • attend weekly judicial meeting to review incident/personal concern reports;
  • disseminate sanctioning information to residence hall staff;
  • maintain judicial affairs data base/records for designated area;
  • consult with student and professional staff about person concerns of residents; follow-up and facilitate counseling referrals as required;
  • set clear expectations and guidelines for student staff concerning confidentiality and reporting of psychological concerns, roommate conflicts and personal crises;
  • participate in nightly on-call rotation as second-tier support for graduate staff; respond to crisis situations on campus as needed.

Planning, implementation and evaluation of educational, community development and social programming:
  • work with Assistant Director for Residential Programs and paraprofessional staff in the planning, implementation and evaluation of programs designed to meet departmental learning objectives for residents;
  • review and approve area RA staff programming proposals; provide feedback to RAs to ensure that programs meet departmental goals and are successful.

Perform other duties and assist with projects as assigned.

Minimum Qualifications

  • Bachelors Degree Required.
  • 2+ years experience in residence hall management.
  • Strong interpersonal and human relations skills; effective organizational, planning and budgeting skills; ability to collaborate with professional, paraprofessional and administrative support staff; appreciation for the mission and values of Catholic Higher Education.
  • Excellent written and oral communication skills.
  • Computer literacy in basic word-processing and data-management programs.

Preferred Qualifications

  • Masters degree in Student Personnel Services, Higher Education Administration or related field strongly preferred;

Physical Requirements and/or Unusual Work Hours

The Residence Life Professional Staff interacts extensively with students and student paraprofessional staff. Consequently, it is common for meetings and events to be scheduled beyond traditional work hours. A member of the Residence Life Professional Staff should anticipate the need to work into evenings and on weekends, as necessary, throughout the academic year, particularly during staff training periods and in conjunction with opening and the closing of the residence halls. Additionally, members of the Residence Life Professional Staff may be asked to work beyond traditional work hours to manage crisis and/or emergency situations.
The Residence Life Office is a high-traffic and busy work environment with multiple peak periods of work activity across the calendar year. Interruptions of work tasks to attend to phone or walk-in inquiries are the norm. Customers, who include resident students and their parents, call frequently with problems, complaints and concerns that must be addressed with courtesy and accuracy.

Special Message to Applicants

Posting Date: 02/22/2019

Closing Date (12am ET):

Open Until Filled:

Salary Posting Information: Commensurate with experience.

Salary Band: I

Job Classification: exempt

To apply, visit:

Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. Villanova University is committed to providing leadership in the attainment of equal employment for all individuals. It is the policy and practice of Villanova University to recruit and select applicants on the basis of their qualifications and abilities. This effort is in compliance with all federal and state laws, including Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1975, Executive Order 11246, and the Americans with Disabilities Act.


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