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Job ID: 184166

Program Manager, Executive Education - The Fletcher School
Tufts University

Date Posted Apr. 19, 2022
Title Program Manager, Executive Education - The Fletcher School
University Tufts University
Medford, MA, United States
Department The Fletcher School
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Educational Services


The Fletcher School is the United States' first professional graduate school of international affairs. Since 1933 Fletcher's multi-disciplinary education in international relations, law, and business, has prepared the world's leaders to become innovative problem-solvers in government, private sector, and non-governmental organizations.


The primary aim of The Fletcher School is the same as it was when conceived by its founders in 1933: to offer a broad program of professional education in international relations to a select group of graduate students committed to maintaining the stability and prosperity of a complex, challenging and increasingly global society. Our mission remains (a) To educate professionals from around the world and to prepare them for positions of leadership and influence in the national and international arenas; (b) To increase understanding of international problems and concerns through teaching, research and publications; and (c) To serve local, national and international communities in their search to develop relationships of mutual benefit, security and justice in an increasingly interdependent world.


Executive Education at Fletcher

Since its founding, The Fletcher School has prepared leaders to tackle the world's most pressing challenges. Our alumni serve in the highest levels of leadership in the public, private, and non-profit sectors. They are ambassadors and advisors, respected voices from distinguished media outlets, heads of global non-profit organizations, and leaders of some of the world's largest companies. Today we continue this tradition of training global leaders in diplomacy, law, business, and economics through our executive education programs, in which members of our distinguished faculty prepare international professionals to know and navigate the world.


The Fletcher School seeks to fulfill its mission in the most environmentally sensible way possible. We are also committed to increasing the diversity of our administrative staff. Members of under-represented groups are strongly encouraged to apply.

What You'll Do

In collaboration with Assistant Dean and Executive Education team the Program Manager will develop goals and strategies for Executive Education and provide applied advanced, specialized subject matter knowledge to develop, implement, supervise and evaluate programs. This position will manage program finances, operations, marketing and human resources. 


Essential Functions: 

  • In collaboration with the Assistant Dean and the Executive Education team, develop goals and strategies for Executive Education.
  • Build, plan, implement and sustain executive education programs and proposals. Serve as the operational manager of Executive Education programs.
  • Plan and coordinate program logistics, including program schedules, housing, cultural and social events, and educational trips for new and existing programs.
  • Work with prospective participants in executive education programs, answering or forwarding queries, and managing registration where applicable, as well as for current participants, providing advice and counseling on academic and non-academic related issues. Manages admissions and registration.
  • Design data management and reporting systems and create and administer program evaluations.
  • Manage and analyze budgets and prepares reports and projections. Assist program leadership in proposals for new funding opportunities or continued support.
  • Conduct research and drafts reports and reports.
  • Collaborate with team members to conduct assessments, adapt to new needs in order to maximize efficiency, increase scalability, maintain best practices and expand Fletcher Executive Education as a high-quality brand in the market.
  • Contribute to process by observing and evaluating existing processes, anticipating and supporting client and faculty needs, and continuously seeking to ensure efficiencies.

What We're Looking For

Basic Requirements:

  • Knowledge and experience as typically acquired through the completion of a Master’s degree in related discipline requires 5-7 years of program or project management experience.
  • Extraordinary communication and people skills. Demonstrated skills in high quality service delivery and relationship management.
  • Client-focused, with proven ability to develop trusting working relationships with colleagues and business partners with high expectations.
  • Adept at working with different stakeholders, including staff and faculty, and building relationships across a complex matrix organization
  • Ability to analyze and summarize data
  • Resourceful, flexible, and diplomatic
  • Strong sense of personal and team accountability
  • Proven track record of independently managing projects and processes
  • Proven ability to manage multiple priorities smoothly
  • Deep interest in leadership development, higher education and creative learning models
  • Team player with an eye for detail and skills to collaborate with multiple teams with shared accountability in fast-paced, high-energy, often ambiguous, environment
  • Familiarity with global networks in government, the private sector, and global affairs


Preferred Qualifications: 


  • Well developed, demonstrated knowledge of international affairs and global challenges. Experienced in brand management and communications for large organizations.



An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.


Equal Opportunity Employer - minority/females/veterans/disability/sexual orientation/gender identity.

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