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Program & Operations Coordinator (7398U), Center for Education Equity & Excellence - 71822

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

The Basic Needs Center acts as a virtual and physical hub that provides and connects students to essential services that impact health, belonging, and overall well-being. The Basic Needs Center team is committed to fostering belonging and justice on the UC Berkeley campus through a robust model that includes education, prevention & emergency relief programs in the core areas of basic needs: food security, housing security & financial stability.

Position Summary

The Basic Needs Center Program and Operations Coordinator is responsible for the oversight and coordination of the day-to-day operations and programmatic functioning of the Basic Needs Center. The responsibilities of this position require a comprehensive expertise in program coordination, operations, and student/community relations. A primary function of the Program and Operations Coordinator is to ensure the smooth workflow of program activities with a focus on the student experience and support. The Coordinator works in close relationship with other full-time team members to support the execution of a variety of BNC programs. The Program & Operations Coordinator is also responsible for the student staff service learning experience including coordinating meetings, trainings, professional development opportunities, and social events for the full cohort of BNC student staff.

Application Review Date

The First Review Date for this job is: 08/30/2024.

Responsibilities

Program Coordination:

• Coordinates the day-to-day programmatic activities of the BNC including coordination of daily BNC in-person programming and partner events.
• Duties include day-of event support, oversight of the event calendar, troubleshooting challenges, managing program and staffing workflow, as well as developing proposals and recommendations to guide and support a broader strategic direction for the BNC program model.

Operations:

• Coordinates the day-to-day operational activities of the BNC including management of facilities and spaces.
• Duties include oversight of inventory needs for each space, ensuring cleanliness and maintenance of the spaces, acting as the point of contact for the building facilities staff and team, as well as managing the operational workflow of the distinct program spaces.

Student leadership:

• Recruits, trains and oversees a team of student staff working at the front desk.
• Duties include creating and maintaining the front desk schedule, hands-on troubleshooting, and student support/"customer service".
• Leads BNC student staff service learning experience.
• Duties include coordination of the student staff 1) orientation, 2) training, 3) full cohort meetings, 4) social events and 5) professional development opportunities.

Other duties as assigned

Required Qualifications

• Strong program coordination/management skills.
• Strong communication skills to communicate effectively, both verbally and in writing.
• Excellent interpersonal skills to build strong relationships with students, stakeholders and community members.
• Ability to work independently and collaboratively across different teams.
• Knowledge of social work, counseling, student affairs, and/or student life specialization.
• Strong analytical/problem-solving skills.
• Ability to multi-task with demanding timeframes.
• Strong project and time management skills.
• Ability to use discretion and maintain all confidentiality.
• Staff management and supervision skills.
• Advanced knowledge of principles and procedures involved in risk assessment and planning.
• Strong attention to details.
• Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

• Master's in social work, counseling, student affairs or higher education and/or equivalent experience/training.

Salary & Benefits

This is a 2yr, full-time (40 hours/week), contract appointment, eligible for UC benefits with the possibility of extension with continued funding. This is a monthly paid, exempt position.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary that the University reasonably expects to pay for this position is $75,000.00 - $90,000.00.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity.
• This position is eligible for up to 20% remote work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the https://apptrkr.com/get_redirect.php?id=5541757&targetURL=U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative action policy.

The University of California's Anti-Discrimination policy.


To apply, visit https://careerspub.universityofcalifornia.edu/psc/ucb/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=71822&PostingSeq=1&SiteId=21&languageCd=ENG&FOCUS=Applicant