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Job ID: 144591

Student Technology Equity Program Coordinator (7376U) - 8994
University of California Berkeley

Date Posted Jul. 15, 2020
Title Student Technology Equity Program Coordinator (7376U) - 8994
University University of California Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Student Services

Student Technology Equity Program Coordinator (7376U) - 8994

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: July 31, 2020

Departmental Overview

The Office of the Associate Vice Chancellor and Dean of Students in Student Affairs is dedicated to creating an inclusive environment that helps all students reach their educational, aspirational, and personal goals.

We advocate for the needs of students. We help community members navigate UC Berkeley. We promote diversity and prepare students to contribute to a changing world. We support student health and well-being. We facilitate belonging, community, and leadership development. Above all, we foster compassion and care.

The Student Union includes a multi-building complex with a mission to provide a welcoming environment and co-curricular experience for UC Berkeley students, faculty, staff, alumni, and visitors. The complex includes auxiliary services functions (including retail and owner-operated businesses), multi-purpose programming space, general lounge spaces, information functions, and houses the LEAD Center, Public Service Center, the Multicultural Center and other service centers, administrative units, offices for student organizations, the ASUC student government and Graduate Assembly. The Student Union is financially supported through student fees and income from retail operations including the Campus bookstore, retail operations, multiple food service and catering, units, vending, and a variety of self-operated business units such as the Berkeley Art Studio, Creative Lab, and Event Services. Additionally, the Student Union provides financial and accounting services for the Berkeley's student government (the ASUC and Graduate Assembly which are a separate 501(c)(3) nonprofit association), student organizations, student publications, the Student Environmental Resource Center, LEAD Center, and Cal Debate.

The Student Technology Fund (STF) Administrative Office, of which this position is a part, reports into the Student Union. The STF's mission is to provide technology services and tools that improve student life, and to do so with particular attention to ensuring that the needs of historically underrepresented students are equitably served by such initiatives. The STF Committee allocates about $2.8M in annual revenue to achieve this mission, and the Fund's work is overseen by the STF Administrative Office. Provision of technology that "improves student life" is achieved primarily through the Fund's activities as a grant maker to student groups and University Departments, as well as through its funding of student software negotiated at scale. The scope of STF's grant-making activities include every academic discipline, administrative office, and student organization on campus. Any endeavor that leverages technology to improve the student experience is eligible to apply for STF funding, whether the proposal is for a capital project, a program, event, application, software, hardware, or something else. This broad approach to supporting technology-related efforts, and the ubiquitous nature of technology, provides those who work for the Student Technology Fund with a position from which to learn about and support some of the most dynamic and innovative activities at our world-renown campus. Since 2014, the STF has provided more than $7.96M in funds to about 500 grant-based projects and $6.9M in funds for student software. Learn more about funded projects funded here:

The Student Technology Equity Program (STEP) Coordinator will manage and administer STEP, a one-year initiative, funded with monies totaling $4.6M and with executive sponsorship from the Vice Chancellor of Undergraduate Education and the Chief Information Officer. In the wake of COVID-19, students need access to personal computers and WiFi to engage in the new all-online learning environment, and an increasingly online community environment. STEP was created to meet students' need for technology tools such as laptops, hotspots, and peripherals. STEP will be mailing thousands of pieces of hardware to students around the country and supporting efforts to keep students connected through technology in the 2020-2021 academic year.


Logisitical Operations:
  • Manage all logistical components of the Student Technology Equity Program (STEP) with supervisor approval. This includes 1) coordination with student applicants to the program, campus partners, and hardware and broadband vendors, 2) procurement, 3) verification of applicants' eligibility to participate in the program, 4) coordination of shipping logistics, and 5) management of inventory.
  • The incumbent will have the support of one or more student staff dedicated to this program, who they will also supervise.
  • The incumbent coordinates closely with their supervisor, who defines student eligibility standards, and develops campus partnerships central to meeting the grant's intended purpose.

Program Management:
  • The incumbent will maintain the STEP budget, lead the development and regular revision of STEP's standard operating procedures, and train and supervise at least one student staff person to support this program.
  • The employee will also research and resolve discrepancies related to inventory and billing, and will address customer service and vendor concerns.
  • Finally, the employee will support the development of ancillary communications to connect student beneficiaries of STEP with complimentary services.

Program Assessment:
  • The incumbent will gather, analyze, and report on data regarding student technology needs, financial needs, students' service experience in STEP, and STEP's return on investment.
  • The employee will also conduct benchmarking analysis and maintain communication with staff at other universities to discuss best practices in supporting students' educational technology needs during COVID-19.
  • They will evaluate current and proposed services from this informed lens and will synthesize their research in the form of recommendations to the STF.

Campus Communication:
  • The incumbent will communicate program progress in written briefings, website content, and oral presentations to a wide range of audiences including but not limited to student government and other student groups, the Student Union Executive Director as needed, and University faculty and staff.
  • This employee is also responsible for submitting grant reporting requested by the STF and compiled as part of the University's report on how it utilized its funding.

Other Duties:
  • The incumbent will also identify and select training opportunities for professional development, participate in cross-functional group discussions, activities, and other training efforts, and contribute to building and maintaining an inclusive and highperforming workplace culture.
  • They will complete all required training including but not limited to FERPA, Information Security, Ethics, and Sexual Harassment/Sexual Violence Prevention.
  • Other duties as assigned.

Required Qualifications
  • Outstanding organizational skills and ability to multi-task with demanding time-frames.
  • Strong communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
  • Ability to use discretion and maintain confidentiality.
  • Ability to work independently (including remotely) and to work collaboratively with broad team of stakeholders.

Preferred Qualifications
  • Working knowledge of common organization-specific and other computer application programs.
  • Experience working with students and providing student support services, especially in higher education setting.
  • Ability to use sound judgment in responding to issues and concerns.

  • Bachelor's degree and/or equivalent experience/training.

Salary & Benefits

This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience within the range of $24.14 - $32.09.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is an 11-month, full-time (40-hours per week), Contact (temporary) position.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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