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Job ID: 170294

Office Assistant 1, Student Accounts
University at Buffalo, The State University of New York

Date Posted Oct. 25, 2021
Title Office Assistant 1, Student Accounts
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Student Accounts
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Administrative Support/Services

The Department of Student Accounts within Business Services at the University at Buffalo is seeking an Office Assistant 1. This position is customer service oriented and will assist with daily Student Accounts activities to include (but not limited to):

  • Daily rotation covering phone calls to the Student Accounts publicized office number
  • Provide customer service to students, parents, and other departments (State, Federal, military agencies, etc.) by telephone and/or email
  • Daily rotation for bank deposit; counting, balancing and preparation for armored car pick-up and delivery to the university financial institution
  • Handle calls, emails and processing of residency applications
  • Daily rotation to process, post and reconcile alternative loan payments received for application to the student account
  • Follow internal control procedures for the handling of cash transactions to properly safeguard, account for, and document every transaction
  • Process requests for stop payment and redrawing of lost refund checks
  • Other appropriate tasks as needed to expedite phone coverage and/or processing tasks during peak business periods
  • Other duties as assigned within Business Services

University at Buffalo is an affirmative action equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

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