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Job ID: 176103

Advocate, Student
Austin Community College District

Date Posted Jan. 7, 2022
Title Advocate, Student
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Student Services
    Admissions/Student Records/Registrar

dIf you are a current Austin Community College employee, please click this link to apply through your Workday account$4482.htmld.

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Advocate, Student

Job Description Summary:
To advise and assist academically and/or economically disadvantaged students needing assistance and support to succeed in an academic setting and improve future employability options.

Job Description:

Description of Duties and Tasks

  • Manages the Student Advocacy Center and Foster Care alumni programs at the campus.
  • Provides counseling for individuals and groups, including career and educational planning, decision making, values clarification, and understanding and overcoming barriers to academic success.  Provides crisis intervention, coordination of care and referrals as needed.
  • Provides academic counseling and advising, including course selection, degree planning, review of transfer information, and determination of ultimate employment objectives.
  • Analyzes information about individuals through interviews, assessments, and records to appraise their interests, abilities, and potential barriers to academic success.
  • Provides case management services through on-going contact and follow up with students, and coordinates referrals to college and community services as needed.
  • Manages budgeted funds allocated for students for financial assistance.   Serves as liaison between childcare provider, student, and ACC to insure payments and contracts are being fulfilled.
  • Determines eligibility for special assistance programs offered by the college.
  • Selects and recommends textbooks to be purchased for the Lending Library.
  • Gathers and updates data, analyzes, and incorporates data in working on solutions for students and also to distribute caseloads.
  • Assists with college-related community outreach, networking, and recruiting students.
  • Participates in program planning, development, and documentation including meet ups and groups for foster care alumni as well as other students.


  • College admissions requirements, programs, and courses.
  • Standardized testing procedures and assessment techniques.
  • Multicultural education programs and systems.
  • Program strategies to support student success for low income, minority or under-resourced students.
  • Foster care system and Texas laws for youth who have aged out of foster care.
  • Trauma informed care counseling.
  • Case management.
  • Community resources.
  • Inside Track Coaching training and certification.
  • Texas Health and Human Services Navigator Training and Certification to complete SNAP, TANF and Medicaid applications.
  • Signal Vine texting
  • Central Health Insurance eligibility training.


  • Maintaining an established work schedule.
  • Effectively using interpersonal and communications skills including tact and diplomacy.
  • Effectively using organizational and planning skill, including attention to detail and follow-through.
  • Effectively working with a diverse student population.
  • Counseling and advising students on program guidelines and requirements.
  • Assessing student needs and providing appropriate resources and/or referrals.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Case management skills.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

  • One year related work experience.

Required Education

  • Master’s degree.

Other Preferred Qualifications

  • Licensed Professional Counselor (LPC) or Licensed Master of Social Work (LMSW).
  • Experience in case management.

Physical Requirements

  • Work is performed in a standard office environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.


  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$41,304 – $59,006

*Reports To *
*Director, Special Support & Grants *

Number of Openings:

Job Posting Close Date:
January 20, 2022

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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Contact Information

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