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Job ID: 204156

Admissions Operations Technician
University at Buffalo, The State University of New York

Date Posted Jan. 24, 2023
Title Admissions Operations Technician
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Office of Admissions
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Admissions/Student Records/Registrar

Position Summary

The Office of Admissions seeks a qualified individual for the Admissions Operations Technician position, supervised by the Director of Systems Services in Enrollment Management within the Office of Admissions. This position will support the maintenance and continual development of modules in the university’s central student data platform for the Office of Admissions, as well as the integrations with this platform and other admissions systems.

Specific duties include, but are not limited to:
    • Support data integration between admissions-related systems.
    • Support the implementation of business processes for the Office of Admissions in the university’s central student data platform.
    • Support the identification, planning, and implementation of configuration changes, customizations, and new features for the Office of Admissions.
    • Maintain and develop automated communications as needed for admissions processing.
    • Train Admissions staff and others on using the central student data platform, including summarization of upgrades.
    • Build and run regular data integrity checks across systems.
    • Assist with daily processing/data integrity issue resolution.
    • Work with other members of the Systems team on the transfer of data between systems.
    • Participation in Admissions and Enrollment Management events, which include evening and weekend events.


Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

    • Bachelor’s degree.
    • 2 or more years relevant professional experience.
    • Experience with customer relationship management systems.
    • Basic knowledge of higher education.
    • The ability to work independently and collaboratively with a diverse constituency.
    • Excellent oral and written communication skills.
    • Applicants must be authorized to work in the United States on a full-time basis.


*An equivalent combination of education and experience will be considered

Preferred Qualifications

  • 3 years or more of higher education experience with student information systems.
  • Knowledge of data management concepts.
  • Experience with programming and visual tools such as Microsoft Office, SQL, project management.
  • Experience with Technolutions Slate or comparable CRM.

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