Program Coordinator (7397U), Haas School of Business - 2572 - 2572
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html
Application Review Date
The First Review Date for this job is: November 18, 2019
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all.
Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/
Applies professional concepts to perform analysis of data/systems pertaining to moderately complex projects, policies and/or processes and functions. Examples:
- Creates consumer insight surveys to effectively analyze the value-add of all programs (including but not limited to webinars, workshops, and advising)
- Supports industry-specific training opportunities for students looking to transition to other fields in their career
- Organizes and tracks continual upgrading and development of online resources (e.g. CareerNet, bCourses, etc.)
Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and/or analyses summarizing information on the assigned issues and commenting on other significance for internal department constituents. Examples:
- Work with vendors (e.g. GradLeaders, 12Twenty, etc.), Adjunct Advisors, and external contractors
- Developing timelines and project plans of special events driven by Program/Advising team, and seeking out and managing cross-program execution, coordinating with broader Operations team when appropriate
- Contribute to Ops Team special projects as necessary.
- Support customization and delivery of program communications strategy
Using subject matter knowledge, prepares, executes and follows up on programs executed in the coaching and programming group:
- Create and execute training plan, managing multiple in-person training events, coordinating content and delivery with internal stakeholders.
- Support the execution of all coaching and programming events and programs across the FT, EW, and EMBA classes
- Observe, correct and provide feedback on programs to insure inclusivity
- Planning and organizing activities such as Orientation, Alumni and Student Panels, signature Experienced Hire events, Adjunct and NJST leader kickoff, etc.
On a project basis, performs analytical studies on a variety of policies, programs and issues. Examples:
- Analyze appointment data to understand student demand. Communicate regularly with lead coaches to source new programs and determine student need from their insights.
- Coordinate with team leaders (Career Coaches and staff), edit and provide training materials, and manage sign ups and communication with leaders and students.
- Work on special programs as assigned.
- Attend classes which will enhance expertise in job areas.
- Serve on departmental and campus-wide committees as appropriate.
- Participate in activities that enhance the campus community and/or larger community to further University Service.
- Maintain knowledge of unit business processes in order to provide back up to other support staff in the unit.
Participates in administrative policy and program planning and development. Examples:
- Develops programming that takes into account Diversity, Equity and Inclusion.
- Develops and proposes ongoing program strategies, for Senior Director to approve, by engaging key staff and student stakeholders and analyzing student performance data
- Develops and proposes strategies for using existing technologies, to be approved by Senior Director, by evaluating existing capabilities against current and future student and staff needs
- Researches, reviews, and evaluates outside career education programs, technologies, and vendors to support ongoing efforts to build organizational capabilities and capacity
- Develops and leads training sessions for MBA students on using career-related technologies and programs
- Co-leads hiring and onboarding of student coaches.
- Create and distribute a job description, facilitate informational workshop, maintain job posting, determine target industry hiring plan and categories of evaluation of candidates, review applications and manage the execution of interviews.
- Creates and executes training plan, managing multiple in-person training events, coordinating content and delivery with internal stakeholders.
- Supports student worker timekeeping functions, approving and communicating around bi-weekly timesheet submission.
- Working knowledge of, or the ability to learn, common campus-specific and other computer application programs.
- Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing.
- Ability to prioritize competing projects and milestones based on understanding of the impact on the student experience and department's resources.
- Experience developing and modifying programs to be inclusive.
- Attention to detail in execution and planning.
- Great follow-up skills in tracking contributions from content providers and informing stakeholders.
- Solid ability to multi-task with demanding timeframes.
- Ability to use discretion and maintain all confidentiality.
- Ability to use sound judgment in responding to issues and concerns.
- Working skills to analyze information and synthesize large amounts of data with strong attention to detail.
- Proficient to advanced skills using MS Office Suite, including Word, Excel, PowerPoint and Access in both PC and MAC environments (PC or MAC environment preferred).
- Proficient to advanced skills using G Suite (Google Suite - Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar).
- Bachelor's Degree in related area of human development, such as sociology, psychology, education and/or equivalent experience/training
- Ability to understand and manage projects related to website development, including UX design.
- Understanding of MBA Programs, their key stakeholders, how they operate, etc.
- Experience in HTML, Zoom, CareerNet, Campus Groups, or 12Twenty.
- Prior experience gained in graduate-level programs, MMBA campus recruitment, event management, or professional services preferred.
Salary & Benefits
This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience up to $34.87.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=2572&PostingSeq=1