Representative Duties and Responsibilities:
Troubleshoot and assist in performing routine maintenance and minor repairs of disk drives, keyboards, terminals and printers. Answer questions and provide information regarding software programs, features and equipment; interpret instructions, initialize and format software and restore failed software; identify and resolve program errors and hardware problems. Respond to inquiries and requests for information from students, faculty, staff and visitors; investigate problems regarding computer systems and instructional technology; determine severity of problems; resolve or refer to appropriate technical staff; as appropriate, train users in resolving problems. Assist at a users’ help desk and provide general clerical support as necessary; ensure quality customer service to client users; ensure proper and accurate feedback on technical problems; coordinate communications between client and information systems staff. Prepare and set up equipment for classroom demonstrations; run diagnostic tests; assemble and set up new equipment. Assist faculty in instructional activities requiring computer hardware, multi-media, and/or software support. Assist in the maintenance of a neat, orderly and safe working environment; move and arrange furniture, equipment, and wiring as needed. Assist in ordering and maintaining inventories of supplies, materials and equipment. Maintain proper backup and storage procedures. Perform related duties as required.
The District’s goal as an academic community is to sustain a working environment that is welcoming to all, fosters and celebrates diversity, and promotes and rewards excellence. An exemplary academic community promotes an inclusive environment that best prepares our faculty, staff and students to live, work, and contribute to a global society.
This position is a short-term, temporary, Non-Bargaining Unit assignment, not to exceed 160 days. The assignment is on an as needed basis, and may be shortened or extended.
This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. All applications will be reviewed by Human Resources. Those qualified applicants who are selected will be contacted for an interview. Please do not call the Human Resources Office regarding the status of your application.