Financial Aid Counselor – (190245)
Embry-Riddle Aeronautical University is seeking a Financial Aid Counselor for the Daytona Beach campus. The Financial Aid Counselor provides counseling services to students and parents regarding the application process for obtaining federal, state, private, and institutional sources of financial assistance. This position requires that counseling be performed in a variety of mediums — in person, telephone, and by e-mail. Other responsibilities include monitoring individual student eligibility for aid awarded under specific programs and regulations; verifying the accuracy of information submitted by students on the Free Application for Federal Student Aid (FAFSA); certifying the eligibility and processing of funds for federal and private loan programs; providing assistance in identifying all sources of financial assistance for which a student may qualify in order to continue enrollment at the University, and communicating with students with respect to issues or conditions that may have a negative effect on their continued eligibility to receive financial assistance. The Financial Aid Counselor works in a professional and congenial manner within the Financial Aid Office, within the university and in representing Embry-Riddle externally.
High school diploma or GED.
Minimum of 1-3 years of work related experience.
Interpersonal skills necessary to deal effectively with staff, the public, various government entities and the university community.
Demonstrated analytical abilities to handle complex administrative details with experience working in a fast-paced, multi-tasking environment.
In depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
Comprehensive understanding of financial aid processing and eligibility requirements. Experience with automated files management, tracking, and letter generating computer programs.
Excellent verbal and written communication skills.
Must be able to multi-task and be deadline oriented.
Excellent organizational skills.
Bachelor’s degree preferred.
Prior financial aid work experience preferred.