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Job ID: 148050

Application Administrator - Tufts Technology Services
Tufts University

Date Posted Oct. 26, 2020
Title Application Administrator - Tufts Technology Services
University Tufts University
Medford\/Somerville, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Information Technology
    Dining Services

This role is eligible to work remote, locally, in the MA area. Must be able to commute to Medford on occasion, as needed.

Department Summary:
Tufts Technology Services (TTS) is a university-wide service organization committed to delivering technology solutions in support of Tufts’ mission of teaching, learning, research, innovation, and sustainability. With staff across all of Tufts’ campuses, as well as a 24×7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community. We promote a collaborative, flexible work environment, embrace diversity and inclusion, and encourage personal and professional development.  Learn more about TTS on our website and in the Working in TTS document.

Job Summary:
The Application Administrator will be responsible for all application administration and support of FoodPro, the automated food production system in use at all dining facilities at Tufts University. Key responsibilities of this position include overseeing, coordinating and supporting the effective use of FoodPro. In addition, s/he will be responsible for troubleshooting issues, implementing application updates, interfaces with other applications, and reviewing, processing and assisting in interpreting all data required by and generated from the system.   Critical responsibilities include working closely with business unit and users on a daily basis to resolve issues and support projects, and provide guidance in helping advance the business mission. This will involve training all levels of Dining staff in proper utilization of the system and ensure that daily routines and responsibilities are understood and followed.

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