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Search for University Jobs in Staff & Non-Managerial Professionals
Job ID:
230044
User Experience & Documentation Specialist
Alcorn State University
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Date Posted
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Feb. 2, 2024
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Title
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User Experience & Documentation Specialist |
University
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Alcorn State University
Lorman, MS, United States
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Department
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Center for Information Technology & Services |
Application Deadline
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Open until filled |
Position Start Date
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Available immediately |
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The incumbent produces the human-machine interaction for software applications developed and maintained by the Center for Information Technology Services.
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Knowledge Skills and Abilities
Knowledge of wire framing and/or prototyping tools and methodologies Knowledge of core GUI and WUI principles and practices Excellent communication skills, verbal, written and interpersonal Ability to solicit and incorporate diverse perspectives Ability to effectively engage and leverage peer feedback Ability to influence cross-functional teams without formal authority Ability to effectively multitask Ability to effectively execute against aggressive timetables Ability to design web and mobile solutions for enterprise platforms
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Essential Job Functions
Assists with ensuring the university complies with accessibility standards Contribute to writing and updating communication and technology policy, procedures, and training manuals. Manages university Mobile App/Banner Self-Service Assists with the university’s website/content Manages university workflows via Banner/Microsoft Assists with Enterprise Applications implementation Troubleshoot issues with Enterprise end-users Conduct specialized inquiries resulting in organization, analysis, interpretation and dissemination of information pertinent to project/data issues in administrative planning, decision-making, research objectives, and pertinent regulations. Liaison for several Banner Modules and Enterprise Applications Documents all processes for Enterprise Applications and LMS Keep inventory of Enterprise Applications & LMS contracts and service agreements Other duties as assigned
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Qualifications
Master’s Degree equivalent experience One (1) year related experience
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