The Director of Enterprise Application Services (EAS) oversees and manages support for Banner and other applications used throughout the university. These support services include installation, configuration, hosting, troubleshooting, technical testing, updates, and integration. The Director of EAS provides technical leadership, planning, and guidance for the implementation or upgrade of applications, and the design and development of new applications or interfaces. The Director focuses on oversight and service to university clients to include second- and third-level support for staff members who are the principal subject-matter experts for enterprise applications.
The Director of EAS reports to the Associate Vice Chancellor of Information Technology and Deputy Chief Information Officer (Deputy CIO). The Director works with the leadership of Information Technology Services (ITS) and directors of campus departments to provide the enterprise applications and technology support required to fulfill the university’s mission, and provide applications support for other departments within the division.